Problems with quality of .mov and .mp4 files importing into Premiere Pro v24

Forum|Forum|3 years ago
May 21, 2022
1 reply
3258 views

Greetings! My first post here. I've been using PP for about 2 years and despite my lack of technical ability, I have been able to produce some very satisfying (to me and my pals) projects.

However! The last project I did was Christmas. PP was upgraded to vers. 22.4.0 in my absence and now I'm very frustrated with some, what I thought, were very basic things. Forgive me if this has been discussed before but I couldn't find it.

When I import .mp4 and .mov files into the work space they show of very low quality.....nowhere near what I would call "HD". I have checked and double checked and cannot find what parameter has been changed. Tech support helped me upgrade my drivers and verified that my machine was up to par.

Can anyone offer a suggestion? Thanks in advance.

Performance

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R Neil Haugen

Legend

Check the sequence settings, see what the frame-size is, compare that with the video files themselves.

Also, check your playback settings, make sure that if your system can handle things you're at Full quality and not 1/2 or 1/4 res, especially for 'paused' performance.

And I'm assuming you're not talking about the visual quality, just resolution ... because of course there's also new color management tools if your video is HLG or for some log-encoded clips.

Neil

Everyone's mileage always varies ...

F

frederickb55734382Author

Participating Frequently

Neil: Thanks, so much, for the help. In “Sequence” I have “Match Frame”. In the Zoom Level, I have “Fit”. In the Playback Resolution, I have “Full”….in both of the Upper Left Screen and the Upper Right Screen. The video I have selected in the Media Window is crystal clear HD. The videos that have been dragged into the Upper Right Window are fuzzy…low visual quality. Playback is smooth except for the visual quality.

I hope I have answered your questions. Again, I’m a pretty basic user.

Fred

Stan Jones

Community Expert

Stan: if I'm understanding you, correctly, yes, the "Mix" is a media clip I've imported. "Sequence"..not certain what that is. Sorry. What must I do to drag the Guitar Part 2 mp4 to the new "icon". Thanks for the help.

I looked at your project.

"Mix" is the Sequence (which opens in the Timeline). It is 640X360. When you export this as HD, it will not look good.

Your "media" are 2 HD files, but one is regular HD (mov 1920x1080) and the other is Portrait orientation (mp4 1080x1920).

Drag the mov file to the "new" icon. This will create a new sequence that will be regular HD. When you export this as HD, it should look good.

Let us know how this goes.

Stan

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