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Inspiring
July 30, 2023
Answered

Program Monitor Panel closes

  • July 30, 2023
  • 21 replies
  • 3095 views

My computer was recently updated to Windows 11. I'm running Premiere Pro 23.5.0 (Build 56). CC says I'm up to date.

Recently when I go to Export, name my file, and click "Send to Media Encoder", when I go back to Premiere to continue to edit, the Program Monitor Panel is gone. It comes back when I reset the workspace. (It does this in multiple Workspaces.) However, if I'm exporting a number of spots, it's super annoying! If I export without going through Media Encoder, it does NOT close. If I click File->Export->Send to Adobe Media Encoder, it does NOT close. I've been using Ctrl+M for years. That's going to be a hard habit to break if we can't figure this out.

One thing to note, my Program Monitor Panel is on my second screen. It's the only panel on that screen. I'm not sure if that matters, but I thought I would add the info.

This started happening suddenly a couple of weeks ago. I don't believe it was immediately after the Windows 11 update, but I can't swear to it.

This topic has been closed for replies.
Correct answer Holly Sutherland

I closed Beta and went back to Real Premiere. Instead of starting with the Editing Workspace, I started with Essentials and move panels around the way I like them, and then saved my own workspace. I went to export and clicked "Send to Media Encoder" and the Program Monitor Panel did not close. I do not have Lumetri scopes open. Let me go try that...

I opened Scopes and docked it with the Program Monitor as I had before. It did not close when I clicked "Send to Media Encoder". Hmm.

21 replies

Participant
June 26, 2024

Last September i replied that Holly's fixes had worked, but within a few months the Program Monitor began intermittently disappearing again. Lots of trial and error and  vague circumstantial evidence, but it seemed to happen less when i just directly export individual spots instead of sending several to media encoder. Also, when directly exporting it seemed to only disappear on the first one, but then remain for the others. Still not always.
ANYWAY, saw the new suggestion of leaving the Frame IO panel open and that again seemed to work for about a week, but now we are back to it disappearing about 2-3 out of 10 exports. 
Maybe someday an update will fix all this.... 

Participant
February 14, 2024

Building and saving a new workspace from essentials work! Thank you!

Inspiring
September 20, 2023

I'm glad I could help! It was super annoying. It took me a while to find the solution. I will occasionally have an issue with it closing, but I'll switch to a backup workspace and it's okay.

Participant
September 20, 2023

thank you, you wonderful people.
Last week, my company took away my MacBook Pro and put me back on a PC laptop and i started having this (among other problems) and they are all quite annoying, but this was the worst. Holly's solution of going thru Essentials and saving a new Workspace Layout took care of THIS problem. Now onto other annoyances.
THANKS AGAIN!

MyerPj
Community Expert
Community Expert
August 2, 2023

OK, but I'm still guessing you had a pixel or two overlap of either the main window onot the 2nd monitor or from the looks of your screen shots (the red  x is slightly cut off) and I'm guessing you had a pixel overlapping onto the main monitor.

Holly SutherlandAuthorCorrect answer
Inspiring
August 2, 2023

I closed Beta and went back to Real Premiere. Instead of starting with the Editing Workspace, I started with Essentials and move panels around the way I like them, and then saved my own workspace. I went to export and clicked "Send to Media Encoder" and the Program Monitor Panel did not close. I do not have Lumetri scopes open. Let me go try that...

I opened Scopes and docked it with the Program Monitor as I had before. It did not close when I clicked "Send to Media Encoder". Hmm.

Inspiring
August 2, 2023

I have Adobe Premiere Pro (Beta) installed. I opened a project in it. When I click "Send to Media Encoder" in Beta, the Program Monitor does not close.

 

Okay, here's the twist: I was in the editing workspace when it worked. I thought, well, I set this up the way I like to work and save the workspace. I opened Lumetri Scope and Lumetri Color and rearranged the panels. I saved my workspace. When I went to export and clicked "Send to Media Encoder", the program panel closed...like I had clicked the red X.

Inspiring
August 2, 2023

Also, out of curiosity, I switched the screens, moving my main premiere pro screen to my secondary monitor and the program monitor panel to my main screen. When I clicked "Send to Media Encoder", the program monitor panel closed, just like in the other configuration.

Inspiring
August 2, 2023

I see the monitor until I click "Send to Media Encoder". At that point, the program monitor panel closes, as if I clicked the red X in the top right corner.

MyerPj
Community Expert
Community Expert
August 1, 2023

Well, I could finally get it to disappear when selecting "Export", by having either the main PP interface ever so slightly, even by a pixel, on the 2nd monitor. Or similarly, having the program monitor window, ever so slightly extending onto the Main PP monitor. In all cases, the monitor window came back when coming back to the Edit tab, from the Export tab.

 

I also tried these with the Lumetri Scopes on a second tab with the program monitor as per your workspace picture. It does look like your monitors may have a small overlap onto the others display.