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Adam_Miller
Inspiring
January 3, 2020
Answered

Project and source monitor blacked out when opening premiere

  • January 3, 2020
  • 2 replies
  • 492 views

When I open Premiere Pro, I see this:

 

I don't even have to close premiere for this to happen; even if I just close the project and open a new one, I am greeted by this black screen.  

 

I recently created and customized a new workspace in Premiere, and I hadn't had this problem before that, so I assume that is somehow responsible. The one solution I've found is to change the workspace then change back to the workspace I want, but this is inconvenient to do every time I open a project.

 

Any insight into solving this problem would be much appreciated!

This topic has been closed for replies.
Correct answer Sumeet_Kumar_Choubey

Hi munir1234,

 

We're sorry to hear this. Have you tried the steps mentioned in this article and checked if it's helping?

 

Thanks,

Sumeet

2 replies

Community Expert
January 3, 2020

trash the preferences

Sumeet_Kumar_ChoubeyCommunity ManagerCorrect answer
Community Manager
January 3, 2020

Hi munir1234,

 

We're sorry to hear this. Have you tried the steps mentioned in this article and checked if it's helping?

 

Thanks,

Sumeet