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Inspiring
December 3, 2017
Answered

Project could not be loaded, it may be damaged or contain outdated elements.

  • December 3, 2017
  • 11 replies
  • 70972 views

I've suddenly been receiving this error out of no where, on every single project file I have. I have not updated in the past few days, I opened projects just fine within the past day, and now I can't access anything.

Premiere 2018, v12.0.0

The only thing that I've done or changed in the past few days is logged into my creative cloud acct, and now I'm getting issues. Any help?

- Dan

    This topic has been closed for replies.
    Correct answer danj48796966

    No access to another computer at the moment, creating a new project and saving it allows me to open it again without issue.


    Found a solution for it, here's the steps I took.

    - Closed all adobe programs
    - Open Creative Cloud, sign out

    - Restart computer

    - Open Adobe Program, sign in on the prompt. Everything seems to be working now.

    Signing out/in in any other order didn't solve the issue. Not sure if there is some issue with file syncing, even though none of the files are pulled from my Library, but figured I'd share what I found.

    11 replies

    Peru Bob
    Community Expert
    Community Expert
    December 3, 2017

    Try creating a new project and import the old one into it.

    Inspiring
    December 3, 2017

    Unfortunately that doesn't seem to work. It either responds with same exact error message or it Freezes on import.

    Peru Bob
    Community Expert
    Community Expert
    December 3, 2017

    Will backups or autosaves open?