Participant

Question

Project Data vanishes after Updating Premiere

Forum|Forum|5 years ago
September 5, 2020
4 replies
3497 views

After the last Premiere Update all of my Projects I ever did are gone from the storage on my advice, nowhere to find. I've already been searching everywhere, what can I do to get my Projects back?

This topic has been closed for replies.

A

ajlq

Participant

This is a real thing. I work for IT in a school and this happens. Yes, we use Explorer search for prproj files and they are gone. What I believe happens is that Premiere's default save path is the folder it's installed in, but when a new Premiere version rolls out it re-creates the install folder and repopulates with its install files, thus removing whatever was saved in there. I've never been able to recover the users' files either logged in as the user or as an admin. My only theory on a fix would be to lock the Adobe install folders to users but allow Adobe to have rights to it, but this should be something Adobe adjusts from their end rather than forcing the entire world of users paying high per-user monthly subscription fees to figure out on their own because they enacted very poor policies.

Peru Bob

Community Expert

@Kevin-Monahan

Is the theory presented by @ajlq possible?

M

Michael Grenadier

Legend

First of all, Always turn on autosave... Second of all, always locate your autosave folder on a different physical drive from the drive your project is saved on. Very basic stuff not only for Premiere but for almost every program in the universe... The fact is EVERY DRIVE WILL FAIL... IT'S NOT A QUESTION OF "IF," IT'S A QUESTION OF WHEN. And even SSD have a limited number of read-writes. I keep my projects in a folder that's automatically mirrored on Dropbox... And as horrible as the situation may seem, rebuilding something is always quicker that the first build...

Peru Bob

Community Expert

Did they get moved by accident to another folder?

M

Mia5CA8Author

Participant

I'm didn't, because I've already been looking in literally every folder on my computer and my external hard drive

Averdahl

Community Expert

As i wrote before, use the search feature in the file browser you use. By doing that you can search for files with the ending .prproj. Those are the files you are looking for.

You can spend decades if you just randomly look for files in folders. Use the search function and find all of the files within minutes. If you don´t know how-to, press F1 for help or do a Google search. The help is there, just listen to it.

Peru Bob

Community Expert

Where did you originally save them?

Are they on an external drive that is not now connected to the computer?

Do you have backups or autosaves?

M

Mia5CA8Author

Participant

I did only save them on my Laptop's internal drive without backups or autosaves. I know, it's silly, I now learned.

Averdahl

Community Expert

An update never deletes project files from the hard drive/s. If the Preferences are deleted during uninstall/install the projects will indeed disappear from the start dialog, but the physical project files have been left untouched on the hard drive/s.

When you say "I've already been searching everywhere" i assume that you have used a file browser such as Windows Explorer of Finder and searched, not just browsed, for *.prproj on all hard drives and not just one. Correct?

There is a search function in all file browsers.

M

Mia5CA8Author

Participant

I know that it's impossible but fact is, that my data is nowhere to be found, no matter what I'm trying...

Averdahl

Community Expert

no matter what I'm trying...

Don´t get me wrong here, but what are you trying? 🙂 Do you know more precise where you saved them on your laptop, iow on the Desktop or in a dedicated folder or?

What OS are you on, Windows or Mac OSX?

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