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Project file not loading and getting stuck

New Here ,
Jul 20, 2021 Jul 20, 2021

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Hey guys, I'm having trouble when opening a project file. Project file not loading and getting freeze.
Help me out how to solve this problem.
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Crash, Freeze or hang, Import

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Adobe Community Professional ,
Jul 20, 2021 Jul 20, 2021

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Are you getting any error messages?

What's exactly happening?

 

Marek Mularczyk
Adobe Certified Expert and Instructor

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New Here ,
Jul 20, 2021 Jul 20, 2021

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Once I open a project file -

It will get start loading for few seconds and it will get freeze.

If I try to play on time-line it will get an error as - Premiere pro is not responding 

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Adobe Community Professional ,
Jul 20, 2021 Jul 20, 2021

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Have you tried resetting Premiere preferences?

 

Marek Mularczyk
Adobe Certified Expert and Instructor

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New Here ,
Jul 21, 2021 Jul 21, 2021

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PFA for error and in mac we need to hold Shift + Option and click on the premiere icon to reset but no use.

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Adobe Community Professional ,
Jul 28, 2021 Jul 28, 2021

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Have you tried reopenning a saved version (back-up)? Is it doing the same?

 

Marek Mularczyk
Adobe Certified Expert and Instructor

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Adobe Community Professional ,
Jul 21, 2021 Jul 21, 2021

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have you tried launching an autosave version?  Have you done any updates recently?  If so, revert to the premiere version that worked...

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