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djparkerdiver
Known Participant
May 23, 2018
Answered

Project Manager Error

  • May 23, 2018
  • 42 replies
  • 113388 views

Hello

Wondering if anyone else has had the same issue. Im trying to move a project from my MacBook to my iMac using the method of Project Manager; Collect files and copy to new location.

But every time I try this I get a error message saying "an unknown error occurred during the project manager operation. Please save your project and retry the operation". I tried that and still no luck.

Anyone able to shed light on the situation would be great. Or is there another way to move the project easily?

Many thanks

Dan

      Correct answer Terryking

      2025, Had this issue just recently. I unticked the [include Preview Files] and it worked just fine.

      How my issue started: I have a pretty large project with tones of edits in them but I wanted to share just one edit with someone. When I went to use project manager for that one project it was still trying to add everything. So I just created a new project and sequence, then copied the project sequences I wanted in the new project and then closed the larger project. When I then tried to use project manager, I experienced the error message.

      42 replies

      Show previous replies
      PGZ@Mobibase
      PGZ@Mobibase
      Inspiring
      May 31, 2018

      Maybe check if you have "special caracters" (accents #@&ç etc) in your source filenames.

      If so, rename, resync in premiere and retry project manager.

      Hope this helps

        G
        Gregreg
        Participating Frequently
        October 14, 2021

        HERE IS YOUR ANSWER THAT ACTUALLY WORKS - NO MORE "UNKOWN ERROR", NO MANUAL FILE RENAMING

        Step 1: Export an AAF of your timeline

        Step 2: Create a new project

        Step 3: Import the AAF you just output

        Step 4: Consolidate using the new project and AAF.

         

        Mod note: comments removed.

          E
          ELLA317861844st5
          Participant
          August 19, 2024

          This is still not working on my end. Same unknown error occurs. 

          LuMags
          LuMags
          Inspiring
          May 31, 2018

          Yes please, I'm having the same error. Not had it before. Loads of disk space. Have rebooted in case RAM is holding something but no change. Same happens if I go to export to a local HDD instead of my removable. Latest versions of CC, Win 10, 16Gb Ram, Xeon proc.

            LuMags
            LuMags
            Inspiring
            May 31, 2018

            As a workaround I'm manually copy.pasting the vid source clips + project but its not ideal

            R
            Community Expert
            RobShultzCommunity Expert
            Community Expert
            May 31, 2018

            Maybe try setting the folder path to your desktop to see if might an issue with communicating or disk space or permissions with the current drive that you’re writing to.

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