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djparkerdiver
Known Participant
May 23, 2018
Answered

Project Manager Error

  • May 23, 2018
  • 42 replies
  • 113082 views

Hello

Wondering if anyone else has had the same issue. Im trying to move a project from my MacBook to my iMac using the method of Project Manager; Collect files and copy to new location.

But every time I try this I get a error message saying "an unknown error occurred during the project manager operation. Please save your project and retry the operation". I tried that and still no luck.

Anyone able to shed light on the situation would be great. Or is there another way to move the project easily?

Many thanks

Dan

      Correct answer Terryking

      2025, Had this issue just recently. I unticked the [include Preview Files] and it worked just fine.

      How my issue started: I have a pretty large project with tones of edits in them but I wanted to share just one edit with someone. When I went to use project manager for that one project it was still trying to add everything. So I just created a new project and sequence, then copied the project sequences I wanted in the new project and then closed the larger project. When I then tried to use project manager, I experienced the error message.

      42 replies

      Show previous replies
      PGZ@Mobibase
      PGZ@Mobibase
      Inspiring
      May 31, 2018

      Maybe check if you have "special caracters" (accents #@&ç etc) in your source filenames.

      If so, rename, resync in premiere and retry project manager.

      Hope this helps

        LuMags
        LuMags
        Inspiring
        May 31, 2018

        PGZ@Mobibase  wrote

        Maybe check if you have "special caracters" (accents #@&ç etc) in your source filenames.

        If so, rename, resync in premiere and retry project manager.

        Hope this helps

        Now that you mention it the 123 video clips I have are titled with email addresses so have @ symbols in them. I'm too far into the project to de-bug/rename them so will have to stick to my office rig rather than export to laptop. I'll mark yours as helpful as this could well be the issue. Thank you.

        PGZ@Mobibase
        PGZ@Mobibase
        Inspiring
        May 31, 2018

        Good to hear, let us know if it's the case !

        On the other hand, I use bluk rename freewares both on PC and Mac to "harmonize" my filenames all the time.

        Then copy all your files to one folder

        Then in premiere, all will be offline, just relink the first file and premiere will find the rest.

        LuMags
        LuMags
        Inspiring
        May 31, 2018

        Yes please, I'm having the same error. Not had it before. Loads of disk space. Have rebooted in case RAM is holding something but no change. Same happens if I go to export to a local HDD instead of my removable. Latest versions of CC, Win 10, 16Gb Ram, Xeon proc.

          LuMags
          LuMags
          Inspiring
          May 31, 2018

          As a workaround I'm manually copy.pasting the vid source clips + project but its not ideal

          R
          RobShultz
          Community Expert
          May 31, 2018

          Maybe try setting the folder path to your desktop to see if might an issue with communicating or disk space or permissions with the current drive that you’re writing to.

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