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Project not opening after update ( usual workarounds not working!)

New Here ,
Apr 20, 2025 Apr 20, 2025

Hello all,

I’m having trouble opening a project after updating to Premiere Pro version 25.2.1. The loading bar gets stuck about halfway through when trying to open the project (screenshot attached).

I’ve tried uninstalling and reverting to version 25.0.0, which does work.

However, in 25.2.1, I’m unable to open a new project and import any of the sequences or the full project by any means.

I use the Maxon Red Giant plugin for colour grading and effects, which I suspect might be causing the issue.

Any support would be hugely appreciated—this is a large project and I’m so close to finishing it!

TOPICS
Crash , Error or problem , Freeze or hang
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New Here ,
Apr 20, 2025 Apr 20, 2025

Screenshot 2025-04-20 at 18.35.10.png

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Adobe Employee ,
Apr 21, 2025 Apr 21, 2025
LATEST

Hi Rory2025,

 

We're sorry to hear about this. Please hold Ctrl + Alt + Shift (Win)/Command + Option + Shift (macOS) & launch Premiere Pro. Under Reset Options, click Reset plugin loading cache & Disable third-party plugins (one-time only). Once done, check if you are able to open that project.

 

Thanks,

Sumeet

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