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Cole W.
Inspiring
September 16, 2022
Answered

Project save files are white with no icon

  • September 16, 2022
  • 2 replies
  • 1021 views

So I uninstalled the creative cloud but it didn't fix it. All of my project save files are white without the software icons. The files open normal but obviously there's an issue of some sort and I would like to fix it. It's doing it will all adobe programs. This happened once before and I can't remember how I fixed it. Any tips? So far Ive reinstalled creative cloud and restarted my mac. Thanks

This topic has been closed for replies.
Correct answer Cole W.

Thank you. Just checked and I didn't realise my mac has an update. I downloaded the update the other week but forgot to install it. Ill update my OS now and see what that does. Thanks!

2 replies

Abambo
Community Expert
Community Expert
September 16, 2022

Displaying icons is handled by the OS. I would suggest looking in Apple forums if you find a solution for your problem. 

ABAMBO | Hard- and Software Engineer | Photographer
Cole W.
Cole W.AuthorCorrect answer
Inspiring
September 16, 2022

Thank you. Just checked and I didn't realise my mac has an update. I downloaded the update the other week but forgot to install it. Ill update my OS now and see what that does. Thanks!

kglad
Community Expert
Community Expert
February 6, 2023

Update: My os needed to update


thanks for the update.

kglad
Community Expert
Community Expert
September 16, 2022

what program's save files?