ProRes Clip Too Short

[fieldnoise]

Hi there—I'm trying to import a .MOV clip shot on Filmic Pro with the ProRes codec. This works fine for files under a minute in length, but for any file over a minute, Premiere shows the clip as only being under 5 seconds long, and I don't think it is possible to adjust it. See, for example, this screenshot, where MediaInfo shows a file that is one minute and 22 seconds long, but Premiere shows it as being 4.23 Seconds!

Is this a known bug, or is there anything else I can check or do?

[fieldnoise]

It actually seems independent of file length, but when it happens, it happens in the exact same way. These three files are much longer than 4.23 seconds, but that is how they are all showing up.

[fieldnoise]

This is the most recent update, 23.4.0

[MyerPj]

The first thing I would try is taking them out of the dropbox folder. Start with that.

[fieldnoise]

Same result from a local folder and an external thunderbolt drive

[MyerPj]

Rename that file, then delete your cache, then open a new project and import that file.

Hold down shift as you start PP (not from a project double-click) and use the delete media cache option.