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Participant
August 9, 2022
Question

ProRes RAW can't be decoded

  • August 9, 2022
  • 1 reply
  • 1545 views

Hi,

I'm using AMD Ryzen 7 5800H, 32 Gb RAM, Nvidia GeForce RTX 3060 GPU, Premier Pro v22.5. I have followed all instruction from Adobe : https://helpx.adobe.com/x-productkb/multi/prores-raw-support-adobe-video-applications.html

But Premiere Pro still does not decode ProRes Raw files on import. Also tested on Premiere Pro beta v23.0 with the same result.

Is there any solution ?

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
August 9, 2022

Zied,

Did you install this? https://support.apple.com/kb/DL2033?locale=en_US

Have you tried Premiere Pro Beta?

 

I hope we can get this working.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
August 10, 2022

Kevin,

 

I have already installed Apple ProRes RAW for Windows 1.3 and also tried Premiere Pro beta v23. All drivers are up to date but both PP and PP beta can't decode ProRes RAW...

Kevin J. Monahan Jr.
Community Manager
Community Manager
August 10, 2022

Rather a stumper, Zied, Sorry! I think it may be a bug with your specific hardware. Do you have any other hardware attached, like another GPU? In Project Settings which renderer are you using? CUDA? 

 

Let me know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio