queueing download from enhanced speech from creative cloud

[MindGems]

What's going on?

Speech enhance in premiere pro. I click the Enhance button, the Download shows 0% and wont progress.

It says "queueing download from enhanced speech from creative cloud"

What the heck does that mean?

Why wont it progress, why am I downloading anything, where is my queue, how can i have a queue when I have nothing made before so should be nothing in my queue...i dont understand any of this.

The online speech enhancer works quickly but the one in premiere pro which seemingly should be much faster and controlled doesnt work at all. what the heck is going on.

[Derrick36044816rw5x]

any luck

[foswald]

Hi,

Premiere uses the Creative Cloud Application to download the Enhance Speech Effect for local processing.

Make sure that your Creative Cloud App is up to date. If that does not help, you can manually download Enhance Speech for Premiere Pro by Choosing "Enhance Speech" from the Add-ons list in the Premiere Pro page of the Creative Cloud Desktop.

Greetings

Falk

[Val_]

Insane that's an add-on when it's been advertised everywhere how Enhance Speech is the hottest new feature. You'd think it'd be fair to put at least a disclaimer you have to download it from the CC app? Especially if downloading the package in Premiere is broken?

[cari-f]

I also noticed it worked better when I updated my computer's OS to the most recent version. I'm still getting quite a bit of buffering everytime I made a cut or anything, so I'll have to see if it improves with the plugin. 

[Clint W.]

Respectfully, that's a terrible place to put that menu 🙂

A. I think that Add-Ons should be above-the-fold.
B. There's tons of real-estate on the Learn More page to put a link to add-ons instead of hiding that under an elipse menu, behind a sub-menu.