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miasidewinder
Participant
August 26, 2020
Answered

Quicktime screen recording glitches in Premiere

  • August 26, 2020
  • 2 replies
  • 32102 views

Hey there,

so I like to draw in Photoshop, record the screen with Quicktime player and cut it into a speed drawing in Premiere. The recording is usally around 1 - 2 hrs and I speed it up to 3 - 4 min. That used to work great, but I haven't done it in a while, and when I tried again yesterday, I ran into this problem: In Premiere the footage glitches with green screens - not a preview problem, it renders like that as well. But when I open the original mov files in Quicktime, they look just fine. To render I used Media Encoder with the same settings as always (Youtube 1080p). Since I've cut other videos in Premiere recently and didn't have a problem there, I'm worried it might be something wrong with the mov files. I'm wondering if they're somehow damaged or if Premiere changed something so they can't read the files properly anymore.

Love to hear your ideas on how I can get these files working - otherwise I'd wasted 2 hrs of drawing 😞

    This topic has been closed for replies.
    Correct answer jasonsturges

    Hi @jasonsturges , Thanks for the update. Can you once try this in the latest beta build ? Let me know. 
    Thanks, Mayjain


    @mayjain7130546 It works!  So awesome, this has been a major hinderance.  Thanks!

     

    Sorry, I didn't think to check the beta... 

     

    Works perfectly in the Premiere Pro (Beta) Version 22.5.0 BETA (Build 16)

    2 replies

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    madkatworks
    Inspiring
    September 18, 2020

    Hey, I'm having this problem too. I see your reply saying Handbrake worked. Excuse my daft question, just trying to clarify...did you transcode with Handbrake instead of using Media Encoder? or did you transcode your screen recording file before bringing it into Premiere? I've not used Handbrake before so not really sure how to integrate it into the workflow. Thanks!

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    madkatworks
    Inspiring
    September 18, 2020

    Okay, I think I figured it out actually, that you transcode the screen recording before importing it into Premiere. So, I'll try it out. Thanks!

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      Community Expert
      Phillip HarveyCommunity Expert
      Community Expert
      September 18, 2020

      Correct. It's often helpful to have other software about to transcode problem files. Sometimes when you can't open something in one program, you can get it to open in another. Useful for unsupported file formats, corrupt files, etc.

       

      Also, Handbrake has the option to convert Variable Framerate media into a constant framerate. You should always check that box when transcoding in Handbrake (I believe it's under the video tab). This wouldn't be related to the green in the video, but screen recordings can also have VFR, so you may as well try to correct that while you're at it.

        P
        Community Expert
        Phillip HarveyCommunity Expert
        Community Expert
        August 28, 2020

        A photo or video of the problem would be helpful, as well as what your system specs are.

        I don't know if I'd be too worried about the 2 hours of drawing being wasted. If I had to guess it's either 1) you need to update some video drivers or something else on your system, or 2) if the file is not playing nicely with Premiere you can transcode it using any number of other transcoding softwares, including Handbrake, MPEG Streamclip, Shutter Encoder, FFMPEG, Resolve, etc.

        In the future you can also try other software for the screen capture, if Quicktime continues to be an issue.

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          miasidewinderAuthor
          Participant
          August 30, 2020

          Handbrake worked, thanks for the tip!

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