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A
animationlife
Legend
January 27, 2025
Question

" Error 62 "Video Player Not Showing

  • January 27, 2025
  • 3 replies
  • 1107 views

Hello everyone.

Inside Premiere Pro, I noticed Video Player is not Showing, and I am getting this Error. Error 62. If I Close Premiere Pro, and restart it again the player works fine. Also, my Computer Freezed with a Black screen to 20 Seconds

Thanks.

 

    3 replies

    C
    Community Expert
    Carlos ZiadeCommunity Expert
    Community Expert
    February 4, 2025

    did you try Studio Driver here:

    https://www.nvidia.com/en-us/drivers/details/240528/

    do not rely on automatic driver updates 

      A
      animationlifeAuthor
      Legend
      February 10, 2025

      I did many tests, and It's the same issue again when working with Dynamic Link or Round-Trip, It tries to open with Premiere Pro Beta. I have Uninstalled and reinstalled Premiere Pro, and Premiere Beta, Technically, Inside Premiere Pro,  If I only select one clip and select: Edit Clip In Adobe Audition, It works fine. The Issue I am running Is only when selecting Multiple Files and selecting: Edit In Adobe Audition-Sequence

      Thanks.

       

      A
      AidanEdits
      Inspiring
      February 14, 2025

       Can you post a screenshot of your settings for Edit In Adobe Audition>Sequence (the window that comes up in premiere before it sends everything to Audition)? Have you tried changing the Video setting? Since individual clips seem to be working for you (which has no Video preview in Audition) and you are only having troubles transfering Sequences (which by default send Video to Audition through Dynamic Link), it may be that Dynamic Link is struggling to send the video from Premiere to Audition for previewing. In the Edit In Adobe Audition>Sequence settings I mentioned, try setting Video to either Export DV Preview Video or None.

        Kartika Rawat
        Community Manager
        Kartika RawatCommunity Manager
        Community Manager
        January 27, 2025

        Hi animationlife!

        I'm sorry to hear you're experiencing issues with Premiere Pro. Is there an update available for your GPU driver? In addition to this, could you try resetting preferences and deleting cache files? 

         

        Let us know if this helps. 

        Thanks, 

        KR

        A
        animationlifeAuthor
        Legend
        January 28, 2025

        Dear Kartika.

        I did delete the Cache, and I did reset the preferences. Also, my GPU Driver, Is updated,  So far I have not seen any Crash yet. But Premiere Audition Dynamic or Round-Trip still has an Issue. I uninstalled Audition and Reinstalled the Older version, but the Dynamic or Round-Trip did not work with the older version. In other words, both Audition and Premiere must be updated to version 25.

        Thanks

        A
        AidanEdits
        Inspiring
        January 27, 2025

        Hi @animationlife 

        Sounds like your GPU is being overloaded. You may need to switch your Renderer to "Mercury Playback Engine Software Only". This can be done under File>Project Settings>General. This will be slower than using GPU acceleration but may be necessary if your GPU does not have the resources your project demands. 

         

        Another option is to render and replace clips in your timeline that contain resource intensive effects. Right click on a clip, choose Render and Replace, set the Source to "Sequence," and enable "Include Video Effects." Or you can simply disable all video effects until later on by clicking the wrench in the Program Monitor and select "Global FX mute". Or, to quickly turn effects on and off, add the "fx" button to your playback controls by clicking the "+" button in the bottom right corner of the Program Monitor, and dragging the fx button into the playback controls container.

        A
        animationlifeAuthor
        Legend
        January 27, 2025

        Dear AidanEdits.

        First of all, Thank you very much for your answer. I appreciate It very much. I just changed the settings to Mercury Playback Engine Software Only I am going to see if this works, otherwise, I shall continue with your other recommendations. I have been practicing Premiere Pro and Audition Dynamic Link, also called: Roud-Trip. I am only using a very small file, like a minute Video without any effects, only with a few Sound Clips. Since I have been practicing Premiere-Audition Round-Trip, my Computer has Frozen many times, and if Premiere Beta is installed, files open In Premiere Beta instead of Premiere Pro.

        I have a fairly strong computer:

        Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz 3.60 GHz

        64.0 GB (63.7 GB usable) NVIDIA GeForce RTX 2070 Super.

         

        I have already asked in the Discussion below:

        https://community.adobe.com/t5/audition-discussions/premiere-pro-and-audition-dynamic-link-opens-in-premiere-beta/m-p/15099455#M41153

        Once again Thank you very much.

         

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