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Sara Nesson
Sara Nesson
Participating Frequently
June 17, 2018
Answered

"Offline material is present in this export and will be encoded using the Offline Media" Error

  • June 17, 2018
  • 1 reply
  • 76698 views

When I try to export my feature length film, I get this error message and then the program crashes.

I don't have any offline material in the film. When I go to relink from the sequence file the relink button is not enabled. However, when I restart the program, a bunch of offline files do pop up before the program re-opens but non of them are in my sequence.

I rendered the entire sequence so I know that is not the issue.

Any advice?

Thank you,

Sara

Correct answer Carlos Ziade

Thank you, I imported my sequence into a new project and was finally able to output. But had to re-render. So sounds like rendering was the issue.


https://forums.adobe.com/people/Sara+Nesson  wrote

Thank you, I imported my sequence into a new project and was finally able to output. But had to re-render. So sounds like rendering was the issue.

yeah its a rendering issue, for next time just delete the render files no need to make a work around

and import the sequence into a new project ... when you render over and over, you have to delete

your render files from time to time

1 reply

M
Meg The Dog
Inspiring
June 17, 2018

1) Verify that you don't have any of that offline material hidden in the sequence my mistake.

Add the Video Usage Column to your Project Panel List View Metadata display and see if any of those off line files have instances in your timeline.

2) If you have rendered the entire timeline, then when you export try checking the box for "use Previews" and see if it will export.

MtD

Sara Nesson
Sara NessonAuthor
Participating Frequently
June 17, 2018

Great suggestion to add "video usage" to the metadata display. I found a ton of offline clips by comparing that column to "Offline Properties" and "Proxy" columns. I deleted them all offline clips or reconnected them, but only way I was able to reconnect them is by replacing with Proxy - Reconnect with higher resolution clips. "Relink" was not option. I've had a ton of clips mysteriously go offline when the program crashes and only way to relink them is via Proxy. So I have a ton of Proxy files. Could this be related to the offline issue I'm having?

Sara Nesson
Sara NessonAuthor
Participating Frequently
June 19, 2018

@Sara Nesson

https://forums.adobe.com/people/Sara+Nesson  wrote

I am also getting this warning when I reboot the project after it crashes when I try to export:

Video Filter missing:  AE.ADBE MPEG.SourceSettings

for this kind of error, try to delete the render files or,

manually delete the video previews for that project


Thank you, I imported my sequence into a new project and was finally able to output. But had to re-render. So sounds like rendering was the issue.

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