"Replace with After Effects Composition" greyed out using CC - WHY??

[rickjcksn]

Hi All,

I am doing a project in Premiere Pro CC but need to dynamic link to After Effects CC.  The "replace with After Effects Composition" button is greyed out and I can't understand why, both are installed!

I still have Premiere Pro CS6 and AE CS6 installed, because they contain plug-ins I use regularly, could this be causing an issue? I can't think why it would.

Any help would be greatly appreciated.

Many thanks,

Rick

[tstormSierra]

Just confirming, You do have after effects CC installed? If not, that's why.

[rickjcksn]

Yes, Premiere Pro and After Effects CC are both installed.

[Vinay Dwivedi]

Hi rickjcksn,

Please mention the opertaing system that you are using and whether the products are updated or not.

Regards,

Vinay

[rickjcksn]

Hi Vinay,

PC - Win 7 Professional

32gb RAM

GTX 760

All programmes are fully updated.

Thanks,

Rick

[Vinay Dwivedi]

Hi,

Thanks for the reply now please navigate to C:\Program Files (x86)\Common Files\Adobe\dynamiclink and check whether you have folders 7.0 for cc, CS6 and AfterFX and Premiere. It may happen that AfterFX and Premiere might be missing or one of them might be missing.

Regards,

Vinay

[rickjcksn]

Hi Vinay,

Thank you for your help with this. 

I have navigated to that folder and I can confirm that I have two folders "7.0" and "CS6" also two exe files "AfterFX" and "Premiere".

Thanks,

Rick

[Vinay Dwivedi]

Hi,

Please navigate to C:\Program Files (x86)\Common Files\Adobe\dynamiclinkmediaserver\1.0 and rename 1.0 as old1.0 and also C:\Program Files\Common Files\Adobe\dynamiclinkmediaserver\7.0 and rename it as old7.0.

Reset the preferences of After effects and Premiere pro from :

C:\Users\username\AppData\Roaming\Adobe\After Effects and rename 12.0 and 12.1 as old12.0 and old12.1. In the same location C:\Users\username\AppData\Roaming\Adobe\Premiere Pro and rename 7.0 as old7.0.

Restart the machine after these steps and then try to use dynamic link

Regards,

Vinay

[rickjcksn]

Hi Vinay,

Sorry for the slow reply.

I have made all those changes you have suggested and it has still not helped.  I went and checked that premiere CS6 dynamic link worked, and it does.  I don't understand why CC dynamic link still isn't functioning!

Any other suggestions?

Regards,

Rick

[Jon-M-Spear]

I'm assuming that you've selected a clip in the timeline!

[rickjcksn]

Yes.  I right click the clip and go down to "replace after effects composition" like i would do normally and on Premiere Pro CC and it is greyed out.  This is a function i used regularly on CS6 without any issues.

[Vinay Dwivedi]

Hi rickjcksn,

Are you able to launch premiere pro cc from after effects, please try and check what happens when you go to after effects file menu>dynamic link.

Regards,

Vinay

[NIkko Hull]

I have the same problem

I am running Windows 8.1 and adobe CC with all products up to date. I tried the steps above, and can launch premiere from After Effects but not use the "replace with after effects compoisitin" feature

I noticed this issue appear when I uninstalled CS6 Suite

[excited_Genie16B8]

This is not the first problem that's occurred when removing an old version after installing the new, which is why the recommendation is to not do that.

If you want to remove an old version, do that before installing the new one.

You may have to reinstall CC to get this working again.

http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

[biknokdok]

Question.  Did you upgrade to a new operating system on your computer?    

[bramv35839661]

Hey vinay,

It seems like i have the same issue here..

my Specs:

everything is up to date:

screenshot of current project (animating lyrics for a music video so i've made cuts in a "matte layer")

Any Advice on the matter?

Cheers.

[ATHENIZA]

HI. I have the same problem.

Were you able to find a solution for this?

Thanks a lot!

[novaf90980494]

hello vinay,

I navigated to this path: C:\Program Files (x86)\Common Files\Adobe\dynamiclinkh. But unfortunatley i got only the cs 6 folder with the ".exe" in there.

I already have a newer version of after effects but it doesn`t show up in the folder. The same problem with premiere cc...

How can I get these folders ?

Thx for your help

[Wheels_n_Pixels]

I am also having the exact same issue with same exact screen shot as above mac.  i only have cc2018 installed of photoshop, premiere and after effects.  iMac 2017 4.2Ghz Intel Core i7 - Ram: 32 GB 2400 MHz DDR4 / Graphics Card: Radeon Pro 580 8192 MB.  When I select the clip to go out to photoshop or after effects all of those options are greyed out. (Exact same screen as above user)

[arodest]

I have the same problem here. I just tried to update both Premier and After Effects but still the same problem. Any solution?

[zackh80353735]

I have the same problem with my mac and I have all the updated versions

[jamesc30861710]

Having the same issue, both fully up to date on CC 2018. I'm on a mac running OSX 10.11.6

[Ann Bens]

Reinstall both programs and Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

[jamesc30861710]

So just so I'm clear, try using the CC manager to uninstall then reinstall Premiere and AE, and use the cleaner tool only if I have installation problems?

[Ann Bens]

Use the cc app to deinstall

run cleaner tool to clean everything out.

install from cc app.