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Participating Frequently
July 7, 2024
Answered

"Update required" - cant install Premiere pro, dont think my computer is to old.

  • July 7, 2024
  • 1 reply
  • 3185 views

Hi! as the topic says, i get this "Update Required" when i try to install premiere pro. also says "Not Compatible" But i think it should go. please help 

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Correct answer Averdahl

Creative Cloud download gives me a .dmg file, how to use this on windows? Its asks me wich app i want to open it with...


quote

Creative Cloud download gives me a .dmg file, how to use this on windows? Its asks me wich app i want to open it with...


By @joakim.ox

 

That´s an indication that something is wrong at your end since dmg-files are for Mac and not Windows. If i use Edge as my browser the site autodetects that i am on Windows and thus provide me with the expecting exe-file.

 

Which browser do you use?

1 reply

Averdahl
Community Expert
Community Expert
July 7, 2024

Have you installed the latest Studio Driver from Nvidia? (Important: Studio Driver)

 

NVIDIA Studio Driver | 555.99 | Windows 10 64-bit, Windows 11

joakim.oxAuthor
Participating Frequently
July 7, 2024

I use the program "Driver Easy" for my maintance on the computer. should be updated

joakim.oxAuthor
Participating Frequently
July 7, 2024
quote

Everything is up to date. Yeah the Ryzen has intergrated GPU thats what i feel is the main issue, i changed it in Nvidia control panel. still no success


By @joakim.ox

 


Creative Cloud download gives me a .dmg file, how to use this on windows? Its asks me wich app i want to open it with...