I have recently been hearing audio "pops" after exporting my sequences. This is not on cuts. It is in the middle of the sound (usually a persons voice on camera). There is no pop when listening on the timeline. I've tried many different export settings with no luck. The weird thing is ..... it will eventually render without it. Anyone else experience this?

G

GenerationMedia

Inspiring

Question

Random audio pops on export

Forum|Forum|5 years ago
July 9, 2020
8 replies
7229 views

I have recently been hearing audio "pops" after exporting my sequences. This is not on cuts. It is in the middle of the sound (usually a persons voice on camera). There is no pop when listening on the timeline. I've tried many different export settings with no luck. The weird thing is ..... it will eventually render without it. Anyone else experience this?

S

samw70610855

Participant

has anyone found a solution to this? im trying to export a h264 from AE and pops are appearing on the audio after 35 minutes i have no idea why

M

Michael Grenadier

Legend

what are your source properties. Try exporting the audio only in an uncompressed format like 48k 16 bit aiff and if that exports properly, replace the pre-existing audio in the comp.

D

DACMarketing41

Participant

I was having the same issue. After about half an hour of playing around with export settings in Audition, I realized the problem was with the Media Player app on my Microsoft Surface Laptop. So I downloaded Windows Media Player Legacy and played the audio, as well as playing it on my iPhone; in both cases, the audio sounded just fine.

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Michael Grenadier

Legend

Thanks for posting your solution... That's part of what makes this forum an incredible resource.

V

Viodi

Participating Frequently

I am experiencing the same problem as described above. I have a somewhat complicated workflow where I have probably a hundred sequences. Listening to the sequence where the source file is, there is no popping. When listening to the master sequence which is a compilation of sequences, there is random popping. As described by others, there does not appear to be any consistency as to where they will pop in.

At first, they only seemed to be in the rendered output (exported directly from Premiere). Now, they are heard on the timeline as well. This didn't start happening until about 4 or 5 days ago.

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Michael Grenadier

Legend

Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and your source properties (in particular the sampling rate and bit depth ) and the sequence settings (again the sampling rate and bit depth are probably most important). And is any of your source audio compressed (mp3, etc) and does your source sampling and bit depth match your sequence settings?

And has anything changed in the last week? Have you done any OS or App updates or changed any hardware?

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Matchlight.co

Participant

We've been experiencing the same issues. As a small video production house, it's pretty frustrating. However, we've found a cumbersome workaround:

1) Identify the section of the pop

2) Identify the track in which the pop occurs. Typically it is the track in which dialogue closely follows.

3) Using audio track mixing, create a series of keyframes to bring the audio down to -999db, where the pop occurs.

4) Export the project individually from the premiere pro instead of media encoder.

All of that to say, this works 80% of the time. This issue should be addressed by Adobe ASAP!

Averdahl

Community Expert

What happens if you take on of those problematic sequences and go to File > Export using the settings on the attached image? If you import that audio and place it on the timeline and mute the original audio, can you see any dropouts in the audio wave forms and how does it sound?

I have seen this happen when the hard disk were the original media is slow or when using some audio effects, or both combinations.

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Michael Grenadier

Legend

what are your source's sampling rates? And what are the sampling rates of your export? always use an audio format that's uncompressed like aiffs or .wavs.

A

ah_photo

Legend

Check your audio levels in Premiere with Audio Meters.

At any point, is your audio clipping? (hitting the utmost top red part of your audio meters and triggering the clipping indicators at the top?) If so, that's likely the reason why, and you would need to lower your audio or apply a limiter to make sure your audio is not clipping.

G

GenerationMediaAuthor

Inspiring

Thanks but the audio isn't clipping. The reason I think this is a bug is that the pops change location when I export the sequence.

S

solutionboy

Known Participant

I can confirm the same, no audio is clipping at all in the orginal source composition in After Effects. The pops also just move location for each export. The only thing that seems consistent for each export is that they don't start until after about the first 5 seconds of the video.

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GenerationMediaAuthor

Inspiring

More info -- this happens when queing multiple sequences in Media Encoder. Doesn't seem to happen when I export individually out of premiere.

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solutionboy

Known Participant

I'm getting this when exporting out from After Effects, via Adobe Media Encoder. The pops were not in any way connected to cuts or effects in the timeline, it was just a steady poppping every second or so. I fixed it by changing the audio type from AAC to MPEG in the AME export settings window. I had also previously changed my audio file in the After Effects project from .mp3 to .wav, so I don't know if it needs both those things in place, or whether changing the audio type would have worked with the .mp3 anway?

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