Random media appearing offline and won't relink

Forum|Forum|7 years ago
December 6, 2018
2 replies
1065 views

I have a fairly large (feature length film) project that has begun showing media offline whenever I open it up. Not all the media just some, and different media usually each time. Some will relink when I point it to where it's always been (external drives) and some will refuse to relink citing generic error. Media ranges from ProRes Proxy .movs, .wavs, jpgs, etc. - the whole gamut. I've reset preferences and plug-in cache, restarted, made sure I'm all up-to-date v13.0.1 (build 13), etc. I'm on an iMacPro running Mojave 10.14.1.

Any help would be appreciated.

Thanks.

This topic has been closed for replies.

Correct answer Vidya Sagar

Hi jacwarner,

Sorry for the trouble. Try creating a new project, import the old project file into the new project and check if the issue persists.

Please let us know the status.

Thanks,

Vidya

E

excited_Genie16B8

Legend

I recommend Step 3H below.

Unofficial Premiere Pro Troubleshooting Guide

J

jackwarnerAuthor

Participant

I've got ~20tb of media just with the proxies, so I can't really work on internal drives only. Also, I'm always juggling a few different projects, and couldn't possibly store all that media internally on my iMacPro. Thanks for the suggestion, though.