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Participant
December 21, 2021
Question

Random upper and lowercase letters in previously exported video-- will not stay all caps

  • December 21, 2021
  • 1 reply
  • 188 views

I recently opened an old project to re-export it with a watermark. It's a simple video with text on screen. The first export was totally normal, but now every single block of text is in random upper and lowercase letters. When I highlight the text and click the TT button (which is already selected anyway) it doesn't make a difference. I can highlight each individual letter and retype it with the Shift key to capitalize, but it makes the letter appear semi-bold? I'm also not loving the idea of highlighting each individual letter to correct it throughout the whole video. 

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1 reply

MyerPj
Community Expert
Community Expert
December 21, 2021

I would at least try deleting the cache.

• Start PP from it's normal desktop icon (IE: don't open from a project file link).
Close the Open/Home screen (and you will be in PP without a project open).
• Go into Edit/Preferences/Media Cache (Mac users adjust menu name)
• Then Press: Remove Media Cache Files: and Delete...
• Select: Delete all media cache files from the system and OK
Close PP - It will create any needed cache files on the fly as you edit.