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Re: An error message won't go away

New Here ,
Oct 10, 2023 Oct 10, 2023

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Error message... "There was a problem We were unable to sign you in Please try again later (code1) 

 

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Adobe Employee ,
Oct 11, 2023 Oct 11, 2023

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Hey Tipph2007,

Sorry for the error message. Could you let us know when exactly you see it? Please also share your current Premiere Pro version (Help > About Premiere Pro). A screenshot of the error message could help us better understand the problem. I also recommend checking if the Creative Cloud Desktop App is up to date. 


Thanks,

Ishan

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