Recurring BSOD Crashes When Using 'Maximum Render Quality' in Adobe Premiere Pro

Forum|Forum|1 year ago
September 26, 2024
5 replies
1174 views

I am experiencing a recurring issue with Adobe Premiere Pro when trying to render videos. The problem occurs specifically when I select the "Maximum Render Quality" option. Each time I choose this setting, my computer crashes, and I receive a Blue Screen of Death (BSOD) with the error code System Service Exception.

I noticed that this issue started after I formatted my computer, although I was previously able to render videos with "Maximum Render Quality" without any problems. When I don't select this option, I can still complete the render without any crashes.

I am using the latest version of Premiere Pro, and the error occurs consistently when using "Maximum Render Quality" on all projects.

Could you assist in finding a solution?

Crash

Correct answer Nicolai259711503zdn

Hi everyone

After thorough diagnostics, I finally found the root cause of my issue. Even after switching the display cable from the motherboard to the dedicated graphics card, the problem persisted. The real issue turned out to be a defective RAM stick. I confirmed this by removing one of the RAM modules, and the system booted up without any issues. This resolved the problem of the computer shutting down unexpectedly.

I

isaac35622922jso2

Participant

Feel like i need to respond as i was experiencing this issue and could not figure it out. my issue was also the RAM, I had upgraded my ram (advised by my tech support) and hadn't realised each stick has an allocated space ont he motherboard ("A1, A2") - They need to be put into the corresponding slot! I had put them into the wrong slots! Hope this helps.

Averdahl

Community Expert

Great info there! 🙂

N

Nicolai259711503zdnAuthorCorrect answer

Inspiring

Hi everyone

After thorough diagnostics, I finally found the root cause of my issue. Even after switching the display cable from the motherboard to the dedicated graphics card, the problem persisted. The real issue turned out to be a defective RAM stick. I confirmed this by removing one of the RAM modules, and the system booted up without any issues. This resolved the problem of the computer shutting down unexpectedly.

Averdahl

Community Expert

Thanks for reporting back with an update! 🙂

N

Nicolai259711503zdnAuthor

Inspiring

Hi Everyone

Found the error!

I have 2 screens connected to my computer, one of the monitors was connected to the motherboard, turns out one of my colleauges had used my monitor when i was on vacation and plugged it in wronly.

Averdahl

Community Expert

If it started to happen after you formatted the disk and re-installed Win 11 it´s most likely a driver issue on your computer since it has worked without issues before. Old drivers, bad driver/s or new bad drivers...

Go to your motherboard manufacturers homepage and download all drivers to your motherboard, such as Intel Chipset Drivers, etc, etc and install them. The drivers for your graphics card can be downloaded directly from NVIDIA Drivers. Download and use only the Studio Driver.

Start there! 🙂

I noticed that this issue started after I formatted my computer, although I was previously able to render videos with "Maximum Render Quality" without any problems.

By @Nicolai259711503zdn

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Nicolai259711503zdnAuthor

Inspiring

I have updated the graphics card and visited Intel to update the motherboard. It hasn't helped; the issue persists, but I started another project where it rendered without any problems.