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NTv22261874b9i4
Inspiring
April 10, 2025
Answered

Red.Giant.Universe.2025.3.0 plugin's packages folder

  • April 10, 2025
  • 3 replies
  • 7342 views

How can I access the Red.Giant.Universe.2025.3.0 plugin's packages folder? In the new versions, there is no such folder, it only has a setup file for installation. But in the Red.Giant.Universe.2023.1.1 version, there is a separate folder. And this plugin is not visible in the C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore folder, and there are no effects or transitions in Premiere Pro! If I can access this folder (packages), maybe I can manually add them to the Common\Plug-ins\7.0 folder?

    Correct answer Peru Bob

    Maxon support will likely be able to provide better help for this issue.

    3 replies

    R Neil Haugen
    R Neil Haugen
    Legend
    April 10, 2025

    As has been stated by Maxon help and others, you must use their installer.

     

    As this sets up an entire panel in Premiere, it doesn't come as separate effects. From that panel within Premiere, you choose the effect and options involved.

     

    I've got the full Red Giant suite, and that's just how it works.

    Everyone's mileage always varies ...
    N
    NTv22261874b9i4Author
    Inspiring
    April 11, 2025

    I don't understand what you mean exactly. Well, I used their installer. There are no other files for installation except for two setup files. Is that what you mean?

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    April 11, 2025

    @NTv22261874b9i4 

     

    First open and read the Read Me file for instructions on how to install. After you do that, double-click one of the executable (.exe) files to begin the installation. One installs the Maxon app and the other installs Universe.

     

     

    Jane

     

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    April 10, 2025

    Maxon support will likely be able to provide better help for this issue.

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    April 10, 2025

    @NTv22261874b9i4 

     

    I've moved your post from Using the Community to the Adobe Premiere Pro forum.

     

    Did you try support for Red.Giant.Universe?

    https://www.maxon.net/en/support-center

     

    Jane

     

    N
    NTv22261874b9i4Author
    Inspiring
    April 10, 2025

    don't send me to the maxon support center, I went this way a long time ago!

    N
    NTv22261874b9i4Author
    Inspiring
    April 10, 2025
    quote

    yes how!?

    By @NTv22261874b9i4

     

    Are you asking how your post got to the Adobe Premiere Pro forum or something else?

     

    I moved it from Using the Community (for questions about the forums) to the Adobe Premier forum where you are more likely to find a Community Expert who uses Red.Giant.Universe and can answer your question.

     

    We can only move posts from one board to another within the Adobe community forums. It's not possible for us to move a post to Red. Giant.Universe, if that is what you were asking. All we can do is suggest that you contact them for better assistance about their plug-in. I posted the link to their support in my first reply. If you don't want to contact them, then you can wait and see if someone on the Adobe Premiere Pro forum is able answer your question.

     

    Jane

     


    Thanks for your help.
    Yes, I contacted maxon support and they are looking into it.

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