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Th3Birdman
Participating Frequently
November 14, 2020
Question

Render times are significantly slowed by the 14.4 (and beyond) update!

  • November 14, 2020
  • 16 replies
  • 9382 views

Title.

Apparently, this isn't a "Known Issue" to Adobe because they have released two updates without addressing this issue.

Hardware encoding for version 14.3 is SIGNIFICANTLY faster than 14.4 and 14.5, upwards to literally 5x times faster. Have been trying to render a  couple videos the past couple days and the render times were out of this world slow (a 2 hour video took 5 1/2 hours to render!). I checked my task manager to find my CPU's (9900k) utilization was around 10%! Even worse, my GPU's (2080ti) utilization was at 20%.

These updates have ruined encoding times, because they severely underutilize the CPU and GPU. The solution is to downgrade from 14.5/14.4 to at least 14.3.2. 

I hope I have helped solve an issue for people like me who were wondering why the heck were rendering times so bad. Please fix this!!!

This topic has been closed for replies.

16 replies

Legend
November 24, 2020

I would dare say that the only fix would be to implode everything and redesign the program completely from scratch. (Of course, this would partially or completely break all compatibility with older or legacy hardware and video formats.)

 

Every single version of Premiere Pro that included hardware encoding with a discrete GPU has major issues. 14.2, the first version that included hardware encoding for anything other than an Intel CPU with integrated graphics enabled, has a serious bug that caused the program to crash when run on default settings if the installed discrete GPU lacks any hardware encoding capability whatsoever.

Inspiring
November 25, 2020

Rjl,

I would agree that Premiere Pro does seem to get more and more buggy as time goes on. I would like to see Adobe Edit Pro version 1.0 at NAB 2021. A NLE that has the best of Premiere Pro, After Effects, Prelude and Audition.

iLuh
Known Participant
November 24, 2020

Hello again to everyone,

 

I have read every comment done in this thread in the last hours. I am afraid to tell you that I could not agree more in Th3birdman's case because I am suffering exactly the same issues in my 2 PC setups. And let me explain about this:

I am also a content creator and I also have both AMD and Intel processors and I could compare because I have been suffering exactly the same as him.

 

My Intel setup is an i9-9900k, 32gb RAM and RTX 2080ti. And my AMD setup is a 3950X, 32gb RAM and RTX 2080 Super. CUDA is, for me, a must. And even if it weren't the case, it would work equally well on both systems.

My main working setup is the AMD due to its cores and threads. I have been creating ProRes proxies from +3hr video files in less than 20 minutes until 14.4 came out for both Media Encoder and Premiere (taking more than 1 hour and 40 minutes for one ProRes proxy file). Exporting a simple H.264 1080p mp4 video is using CPU and GPU at the same time and rendering times got slower. It is a software developing error and I can confirm and hightlight it.

 

In fact, I realised this is a ".4" issue when I was uninstalling Media Encoder 14.4 and rolling it back to previus version but keeping Premiere to 14.5/14.6 and trying to render directly on Premiere. I also compared 14.3.2 render times and man... performance is very different.

 

What @Andy 1968 has shared is something very basic and I am more than experienced in that point. The main problem is that, regardless of Windows updates, Premiere performance (and also Media Encoder) must be at least the same as in previous versions and is worse. Moreover, Intel's QuickSync is not panacea and is not the solution, of course it is discarded for AMD users and also for the rest of users who want CPU or GPU encoding. We are in 2020 and this performance is NOT admissible.

Let me invite you to open Davinci Resolve, which I saw in your video that you have it installed and it is your Task Bar and please compare GPU usage while rendering and render times... your mind will change.

 

@Kevin-Monahan I would like to suggest you to take this case to the Premiere and Media Encoder tech team because this is not a hardware issue. There is big differences in rendering performance after jumping to 14.4.

 

Current solution is rolling back to 14.3.2 or rendering outside Adobe's ecosystem.

Inspiring
November 24, 2020

iLuh,

That is awesome that you are very experienced but you are not the only one in these forums. If a forum member post information that is not helpful to you keep in mind the info might be helpful for other people.

That being said why are you creating proxies with your system?  I don't need to make proxies for DaVinci or Premiere Pro. The videos below will demonstrate that. The videos below are a little old but I will try to do an update comparison video just for you if I get some free time. What if on my system Premiere Pro renders faster and offers better playback performance than DaVinic Resolve? 




iLuh
Known Participant
November 24, 2020

Thank you Andy.

On the one hand I appreciate your attempt to help, but on the other it seems that what you want is to promote your content. 

My words are solid in what I wanted to explain before. Also, if you consider, you can take a look at Media Encoder community forums and you will see a lot of people complaining about latest versions, which makes you realize we are not alone in this. I repeat, I thank you for your attempt to help but this is not the issue you try to solve. It is a bad development issue. Nothing else.

 

Regards.

FlyingFourFun
Inspiring
November 24, 2020

There is also one major thing not being discussed here.  I use Media encoder for pretty much every export.  The latest versions use the GPU for both decode and encode.  In the preferances in media encoder you can now tweak it to use CPU for Decode and only GPU for encode, or other combinations like CPU for encode, and GPU for Decode.

 

I have done some extensive testing as part of my work of switching over to the RTX 3090 and I can say that in some cases, turning on CPU for Decode and GPU for encode works signficantly faster than GPU for both encode/decode work.  I have not spent enough time to figure out in what cases this can be repeated.  But the this change, might be why you are seeign differances,  the older versiosn you referance, only used GPU to encode and always used CPU to encode.

 

I suggest, if you have nto already, to try this setting in media encoder preferances and see if explains some of your concerns.

Th3Birdman
Participating Frequently
November 24, 2020

I shall test and report back with results. 

FlyingFourFun
Inspiring
November 24, 2020

I dont have a quicksync enabled CPU (I have a 10980xe), so may have other combiantions that makes sense, like using quicksync for decode may fair better than CPU.  To the best of my memory, I think the older versions used quicksync to decode video even when the GPU encode was added.  Since I didnt have quicksync I never paid much attention to that note I read, but it may be helpfull to you.  You already likly know this, but quicksync encode doesnt look very good comapred to nvenc or CPU, so probaby not worth trying quicsync for encode.

 

As a side note, update the video drivers, not sure what driver versions your using but the early studio drivers for nvidia gave me trouble, the latest versions are better.

 

Good luck in the quest,  I will say the stats from your original post for render times are a bit alarming, I have not seen anything that dramatic.  Hopefully a driver package update (if available) and trying the different encode/decode settings helps you narrow in on the issue.

Kevin-Monahan
Community Manager
Community Manager
November 24, 2020

Birdman,

Sorry. I actually have seen this and I think that something may have gone awry with some settings or am missing a workflow issue some are engaging in while others are not (personally, my exports fly, even on this old machine because it has Intel Quick Sync, perhaps).

Can we get your full system specs so we can see what's going on? Otherwise, I have no idea what to suggest. (Edit: I watched your video). It sounds like some component of your system might not be working. 

Another issue is that an inordiate amount of people seem to be checking off export options that are not needed, and they drastically affect export times, like "Render at Maximum Render Quality" and "Render Maximum Depth." (Edit: what happens if you disable these? I noticed you had Render at Max Quality enabled). I did notice you had these enabled in both situations.

I would also look at your GPU and how it is working with Mercury Playback Engine, and especially for Hardware Encoding and its associated preferences. (Edit: these seem to be enabled accordingly).

A closer inspection of these items is where I'd start in the troubleshooting process. Hope I can assist.

Thanks,
Kevin 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Th3Birdman
Participating Frequently
November 24, 2020

Thank you for your response (and the comment on the video) Kevin. 

I play around with the settings a lot. It is my personal goal to get the highest quality at the fastest render speed, based on my system. That box being checked has made zero difference in my render times, which is why it was checked in this video-- all I did was open up a file I'd previously been working on. 

Further, in my video, the box was checked on both renders, nullifying Maximum Render Quality as the culprit of poor CPU utilization. The videos render just fine in 14.3.2-- I've tested it with and without. CPU utilization still hangs at around 21% with the setting checked or not in 14.5.   

I'm sorry to say, the culprit is most likely 14.4, which has legacy code embedded in 14.5 and 14.6; it is not my system or settings. I just redid my test with 14.6, and it's still underutilizing the CPU. 

Inspiring
November 23, 2020

My system works. The video below might be worth watching.

Th3Birdman
Participating Frequently
November 23, 2020

This video is essentially off-topic and has nothing to do with the versions causing extreme slow render times. 

I'm not ignorant. I'm a YouTuber that has been using Premiere for years and I know how to set up my system. The fact is the versions beyond 14.3.2 have an issue causing the CPU and GPU to be underutilized. Test it yourself. 

Inspiring
November 23, 2020

Th3birdman,

The video is 100% on topic. My build is above 14.3.2. I am demonstrating my system is not having the same problems as yours. That is not to say it will correct your problem but it might help other people. Premiere Pro needs to be set up 100% correctly. Some people are unaware of how to setup Premiere Pro.

My system would be 5X slower if I did not have things setup correctly. Do you now see my point? That being said a Windows Update can also cause problems.

iLuh
Known Participant
November 23, 2020

I would like to highlight this problem after trying all versions for hours. Both for proxies and for video export, in Premiere and Media Encoder renders are extemely slow. This is not happening in 14.3.2 but renders are much slower in following versions.

I have both Intel (9900k) and AMD (3950X), GPU 2080ti, 32gb RAM 3600mhz and render times are awful. They are fine in 14.3.2 and earlier versions. BIOS, Windows updates and everything are OK.

 

Adobe, please, PLEASE, fix this issue.

 

Inspiring
November 24, 2020

I would like to state no one has stated the newer versions of Premeire Pro are not causing problems for some people. That being said we cannot assume it is 100% Premiere Pro at fualt. A little trouble shooting must be done. The forum members have to ask questions and offer suggestions that might be helpful. Keep in mind windows can have registry problem. Geforce Settings can affect the Premiere Pro updates. Someone could be using Geforce Game Ready Drivers instead of Studio Drivers. Suggestions like that have helped other people in the past with updates but each update is different.  That being said it is not wise to badmouth mouth people who are trying to offer help.