Skip to main content
D
designthis86
Known Participant
May 12, 2025
Question

RP Keeps indicating that AE has to be installed and running. (It is installed and running)

  • May 12, 2025
  • 1 reply
  • 163 views

I've noticed that the rev numbers are not identical and there are no available upgrades and haven't upgrade to.  Any help would be greatly appreciated.

1 reply

caroline_edits
Community Manager
caroline_editsCommunity Manager
Community Manager
May 12, 2025

Hey, sorry for the update issues! Could you share which version numbers you're currently using for Premiere Pro and After Effects? I'm also not sure what you mean by "RP," could you spell that out for me?

 

If you suspect there are newer versions of the app available that you don't see for some reason, try logging out of the Creative Cloud desktop app then logging back in to the app.

 

Happy to help, thanks.

Caroline

D
designthis86Author
Known Participant
May 12, 2025

Thanks for the quick response.

 

Sorry about that.  RP should be PR (Premier). I am using PR version 25.2.3 and AE version 25.2.2.  These are the latest versions from the CC and don’t match as to revision level.

 
I tried logging in and out of CC and still get the same versions as above.
 
Regards,
 
Mike
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices