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realdoodaf
realdoodaf
Participant
May 5, 2021
Answered

Saved guides have disappeared

  • May 5, 2021
  • 1 reply
  • 1634 views

I had around 15-20 different sets of guide templates and I've just discovered that they have all vanished. My saved workspace settings also disappeared a few days ago.  Premiere Pro was updated today to 15.1.0 (it's set to update automatically) but I assumed preferences would be saved. I am signed in to my Adobe Creative Cloud account. 

 

Has anyone else had this problem, and does anyone have a fix? Thanks

This topic has been closed for replies.
Correct answer gerikp

I'm on a Mac but I think if you are on a PC you can figure it out. But I found my Guide Templates were stored in a document in my documents folder: ~/User/Documents/Adobe/Premiere Pro/15.0/Profile-(username)/Installed Guides.guides

 

Every time Premiere Pro updates it creates a new folder in your "~/User/Documents/Adobe/Premiere Pro/" and keeps your previous setting and preferences in there in folders such as 15.0, 14.0, 13.0...

 

If you go back a version, in my case the 14.0 folder and find the "Installed Guides.guides" document and then copy and replace it into your current version folder and then open Premiere Pro perhaps you will find your templates restored?  I did a quick test and it worked for me. Hopefully, it will for you, but I can't guarantee.

1 reply

gerikp
Community Expert
gerikpCommunity ExpertCorrect answer
Community Expert
May 7, 2021

I'm on a Mac but I think if you are on a PC you can figure it out. But I found my Guide Templates were stored in a document in my documents folder: ~/User/Documents/Adobe/Premiere Pro/15.0/Profile-(username)/Installed Guides.guides

 

Every time Premiere Pro updates it creates a new folder in your "~/User/Documents/Adobe/Premiere Pro/" and keeps your previous setting and preferences in there in folders such as 15.0, 14.0, 13.0...

 

If you go back a version, in my case the 14.0 folder and find the "Installed Guides.guides" document and then copy and replace it into your current version folder and then open Premiere Pro perhaps you will find your templates restored?  I did a quick test and it worked for me. Hopefully, it will for you, but I can't guarantee.

realdoodaf
realdoodafAuthor
Participant
May 15, 2021

Thank you thank you thank you - I did a bit of digging around my back ups and found one from just before the app was updated. Copied and pasted the content into the current file and voila, my guides are back. You are a star.  

    gerikp
    Community Expert
    gerikpCommunity Expert
    Community Expert
    May 22, 2021

    Awesome. I was concerned that it might not work, but it was worth a try. So glad it actually worked for you!

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