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Russ Fairley
Participating Frequently
May 18, 2024
Answered

Saves and auto-saves gone

  • May 18, 2024
  • 16 replies
  • 1430 views

Premiere 24.3.0

Mac OS 14.1.2

 

I had a new issue with Premiere. I suspect the new invisible auto-save had an issue of some sort. 

 

I've been working on the same project all week, using project file and footage on one external SSD and additional footage on a second ssd. I've been saving regularly without issue, and my auto-saves appeared to be being saved in the Auto-Save folder next to the project file. 

 

Last night I saved my project. I shut down Premiere and Media Encoder, and I ejected both hard drives. The additional footage drive ejected properly, but the other said it was in use. In Activity Monitor (Mac 14.1.2) there were still Adobe apps running, though the programs were closed. 

 

After waiting ten minutes and not having any luck getting the drive to eject I force ejected the drive and shut down. 


Today I started the machine, and opened the project and there are no files after May 14th - the project file and Auto-Save files somehow rolled back four days. I don't even know how this is possible - it's like the saves sat in a temp cache of some sort and then disappeared when I ejected the drive, but even that doesn't make sense. The saves were all successful, at least at a glance, when I made them. 

    This topic has been closed for replies.
    Correct answer Bruce Bullis

    It sounds like things are back on track, so I'm closing this thread; if you encounter a situation where auto-saves seem like they're not auto-saving, please write back.

    16 replies

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    Russ FairleyAuthor
    Participating Frequently
    May 21, 2024

    Oh, I added the "also saves the project file" toggle after the failuer.

     

    Interestingly, there are 50 auto-save files that have been generated since starting back into the project, but there are also 20 auto-saves leading up to the 14th, so 70 total auto-saves. 

    Bruce Bullis
    Bruce Bullis
    Legend
    May 21, 2024

    Ok, those settings should have been updating the .prproj file itself...

    Confirming: In your auto-save directory, are there ~50 .prproj files, from May 14 or before? 

    R
    Russ FairleyAuthor
    Participating Frequently
    May 21, 2024

    Haha, I'm not proud of my not checking for running processes. Usually I'll have issues with crashes, or if it's an external drive thing there might be a write permission issue, or a drive fails. This was new to me. 

     

    Here are my auto-save settings:

     

    Bruce Bullis
    Bruce Bullis
    Legend
    May 21, 2024

    >The external drives didn't want to eject...I didn't bother to check, but it eventually ejected.

    Yeah, that's one effective way of corrupting open files. 🙂

    >When I reconnected the drives the project file and auto-saves were apparently last saved on the 14th.

    What auto-save prefs were in place, on that system? 



     

     

     

     

     

     

    >Auto-save had stopped saving, and even though Premiere was saved dozens of times, those saves didn't write to the drive.

    Amazing, that's the first time such behavior has ever been reported. 

    R
    Russ FairleyAuthor
    Participating Frequently
    May 21, 2024

    Hi Bruce, I mean that I worked on the project for the entire week, saving regularly. On the 18th I needed to shut down and move my physical machine somewhere else. The external drives didn't want to eject, and I can only assume an Adobe process was hung somewhere. I didn't bother to check, but it eventually ejected. When I reconnected the drives the project file and auto-saves were apparently last saved on the 14th. Auto-save had stopped saving, and even though Premiere was saved dozens of times, those saves didn't write to the drive.

    Bruce Bullis
    Bruce Bullis
    Legend
    May 20, 2024

    When you say the autosave projects were somehow rolled back four days'...do you mean that the contents of those .prproj files was incorrectly dated? Did you mean that there are several days of autosave projects missing? 
    Perhaps, due to [reasons], you're working from a stale local copy of a .prproj that you thought you were still editing, on that external SSD?

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