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valentinc818304
valentinc818304
Participant
March 28, 2018
Answered

Screen tearing when playback

  • March 28, 2018
  • 13 replies
  • 36043 views

When i playback/preview my sequence, the video is being teared apart and flickering. I do render the sequence first.

I edit CC2018, on my brand new Dell inspiron 15 7577

Is there any settings, that need to be changed?or is it just not the right PC

    This topic has been closed for replies.
    Correct answer grantv85747955

    I had this exact same issue on my PC with a GTX 1070 and new 60Hz BenQ monitor. The fix for me was to go into Nvidia Control Panel > Manage 3D Settings > Program Settings > Adobe Premiere Pro > Vertical Sync and change this setting from 'Use the 3D application Settings' to 'On'. After that I relaunched Premiere and the issue was immediately resolved. Hope that helps for anyone else with the same problem.

    13 replies

    Show previous replies
    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    March 29, 2018

    ValentinC,

    Still seeing this issue? Let us know.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    I
    iamchriswest
    Participant
    June 14, 2018

    Hi Kevin,

    I'm also having this issue with screen tearing when playback in Premiere.

    I  recently upgraded to a Surface Book 2, 15 inch (i7, 16gb, GTX 1060 6gb) and noticed immediately something was wrong.

    I also have a Surface Pro 4, and that one doesn't have this issue at all. I have searched the Adobe forum and it appears people have similar problems with poor performance/screen tearing with the Surface Book 2.

    Surface Book 2 Adobe Premiere Poor Performance

    Laptop with Dual Graphics; Can't Force NVIDIA dGPU & Playback w/o effects is choppy

    I don't know if this is a Microsoft issue or a Adobe issue, I only wish there weren't any. I payed a lot of money for this computer and it not performing better then my Surface Pro 4 from 2015 is making me kinda sad.

    I have tested several things. Tested high performance in Windows, set Premiere to use the D-GPU in the Nvidia Control panel and it using it in Maximum Performance. Tested both Open CL and CUDA in Premiere. I have deactivated the internal GPU from Intel, but that didn't work either. I have all the latest updates from Microsoft. I have tested both with my Dell 34 Ultrawide 4k screen and the internal. Have Windows only use the D-GPU.

    Nothing takes away the annoying screen tearing. If you have access to a Surface Book 2 15 inch, can you please try it out to see if you have the same problem as me? I still have time to return it to the store where I bough it and if this doesn't get fix I rather return it before it's to late.

    Thanks!

    /Christopher

    Vinay Dwivedi
    Adobe Employee
    Vinay Dwivedi
    Adobe Employee
    June 14, 2018

    Try the below steps and check if it helps.

    How to Fix Screen Tearing Issues on PC - Driver Easy

    //Vinay

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    March 28, 2018

    Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

      E
      excited_Genie16B8
      Legend
      March 28, 2018

      Does the issue show up in the exports?

      L
      LyleTheReptile
      Participant
      May 26, 2021

      Nope. (Although I'm no expert), this is an issue between Premiere and your monitoring solution. You might still see some tearing if you're screening your exports on the same monitor, but the export file itself won't have the tearing.

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