Screen turns green and strip bar in timeline

Question

Hello, how are you?I'm having a problem while editing videos in Adobe Premiere. A green screen and a bar with small frames appear on the screen. In the cc version this did not happen. The biggest problem is that this error is in the exported video.My computer has an amd radeon 7800 series video card and 24 ram of memory, windows 10
 
Thanks
 
Cris
 
[title edited by mod]

Peru Bob · Answer

If that doesn't work, delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn't work, try creating a new project and import the old one into it.

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