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lepetitoeuf
Participant
May 16, 2023
Answered

Second monitor display stopped working

  • May 16, 2023
  • 1 reply
  • 826 views

The output playback on my second monitor has stopped displaying for some reason.

 

I've checked preferences > playback and everything is enabled.

 

Have restarted my computer too and not helped.

 

Also tried resetting workspace too and that hasn't helped.

 

Any ideas? It's driving me a bit mad that there seems to be a new bug with Premiere every week. 

 

 

This topic has been closed for replies.
Correct answer lepetitoeuf

Hi Ishan,

 

Thanks for the reply, the problem was resolved by moving the program monitor onto the second screen, and then moving it back again. Very odd!

 

 

1 reply

Ishan Y
Community Manager
Ishan YCommunity Manager
Community Manager
May 22, 2023

Hey lepetitoeuf,

Welcome to the community. I'm sorry to hear about this. Could you share your current Premiere Pro version and system specifications (OS, OS version, CPU, GPU, RAM)? If you're using discreet graphics, please also share your current graphic driver version. Does the playback return if you shift the program monitor from the secondary to the primary display? We're here to help, just need some more info.

 

Thanks,

Ishan

    L
    lepetitoeufAuthorCorrect answer
    Participant
    May 22, 2023

    Hi Ishan,

     

    Thanks for the reply, the problem was resolved by moving the program monitor onto the second screen, and then moving it back again. Very odd!

     

     

    Ishan Y
    Community Manager
    Ishan YCommunity Manager
    Community Manager
    May 22, 2023

    Agreed, that's odd. Let us know if you see the issue again.

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