Sequence disappeared (even from Auto save files)

Forum|Forum|1 year ago
May 30, 2024
7 replies
1851 views

Hello,

I worked for several days on a video and I am sure I saved the project several times. Today, Premiere crashed and it went really fast, everything closed and the app asked for it to be updated. I did, even recovered the projects, but when they opened again, the timeline was empty, and sequence nowhere to be found. I tried looking for it on the Project panel, and the images and music used were there, but no sequence.

I tried not panicking and went on my folders for the Auto save versions. I tried opening several versions, but in any of them was a sequence item! So now I've lost all my editing... Luckily I did export the video so at least I have a version of it so I can watch it and try to reproduce, but I admit it would be so long and I'm so frustrated and angry. I don't understand why there's nothing in the Auto save folders, that's why they're there! I have tried everything I found online, but no trick worked.

Could you let me know if it's a lost cause (and why?), and I should stop trying to find my edit?

I work with Mac, MacOs Sonoma 14.4.1

Premiere Pro 2024 24.4.1 (after updating on Creative Cloud)

Thank you !

I

Ian23466709cltr

Participant

Same thing just happened to me. I was working in After Effects and when I came back to Premiere, the sequence was gone. Can't even open it where I see it in the auto-saves panel. The icon and name of the sequence are there, but there's no data in it. Incredible.

bbb_999

Community Manager

You say the sequence was gone, but then you say that the icon and name of the sequence are NOT gone (presumably, still in the project panel).

It sounds as though the sequence is still present in the project, but that all track items have been deleted. Is that accurate?

I

Ian23466709cltr

Participant

Upon return to Premiere from After Effects, the sequence was gone from the timeline AND the project panel. When I scroll to the auto save history, it shows the sequence in older versions, but will not open it, as if it's an empty container of data. An icon that does nothing.

I

Ivan31678467ewb8

Participant

Similar problem here. Not the same issue but weird stuff indeed. I' ve been using Premiere pro for 8 years now and never had such an issue. I'm usually saving newer versions of my projects at points I am making a bigger change, or if Premiere crashes. So I'll typically have ProjectName 1, ProjectName 2 etc. A couple of days ago I saved my current project for the last time before sending to media encoder. It consisted of 9 sequences, each one an episode of a podcast, and they were lined up on my timeline. I was checking if everything is ready for export. I saved my project and reopened the next day to find there were no sequences on my timeline, except one. I went looking for them in the Project panel and couldn't find them (even by typing their name in the search bar). I eventually found them in my previous version of the project, but not in the same bins they should have been. I thought I moved something by mistake, but then it happened again. I don't know what it is but it seems like Premiere is mixing stuff between project versions, or even randomly putting them into bins they are not supposed to be in. I know it sounds crazy for anybody who knows Premiere and can't wrap my head around it. Did anyone have similar issues?

Kevin-Monahan

Community Manager

Are you still seeing this issue, @Carla377291376hwe? Please let us know. I'll move your thread into the "Discussions" forum if you need more troubleshooting.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Bruce Bullis

Legend

Sorry you had this experience. We've never had any reports of failures to save specific project items...

FibiBerlin

Known Participant

Sadly no. The whole project was gone and with it 3 hours work... Never happend before and i hope it will never happen again.

C

Carla377291376hweAuthor

Participant

returning to previous version did bring you back the sequence from the auto saves?
if yes, how to go back to previous version?

FibiBerlin

Known Participant

I also had this problem with the new version. For me, a complete project in a production suddenly disappeared too and was also no longer available in the AutoSave. I have returned to version 23.3. Version 24.4.1 is not really usable.