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We are a post-production facility in Italy, and until we updated to Sequoia (what a big mistake), everything worked perfectly. Now, we are facing several issues and are considering downgrading to Sonoma.
System Specs:
Issue:
When we open the project we are currently working on (heavy timeline, 8 video tracks, 18 audio tracks), we receive the following error: MRImportX (Importer:39).
After deleting the cache, we can open the project and work on it, but we are unable to export (stuck at 0%).
From the second time we reopen the same project, it gets stuck on Media Pending, and we need to delete the cache again to open it and see the material linked.
The same project works perfectly without any issues on an iMac running Sonoma with the same Premiere version 25.1.
We have already tried downgrading Premiere to 25.0 and 24.6.4, but we still encounter the same error.
Do you see any other solution than downgrading to Sonoma?
Maybe not, but it is a pretty serious issue since the disk/s one use with almost no free space left perform really bad and thus gives the user problems/errors/crasches.
Downgrade that machine to Sonoma and try again. It either solves the problem or not.
thank you but I don't think free disk space is the point
By @Claudio23158314g8z5
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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
<"moved from cc desktop bugs">
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did you check specs for premiere 25, https://helpx.adobe.com/creative-cloud/system-requirements.html
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did you check specs for premiere 25, https://helpx.adobe.com/creative-cloud/system-requirements.html
By @kglad
Really?
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well, then make yourself useful if you already know that's not going to help. really, make an effort.
@Claudio23158314g8z5, https://community.adobe.com/t5/premiere-pro-discussions/sequoia-osx-15-stability-with-current-premie...
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You probably do, but I have to ask:
Do you have enough free hard drive space?
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yes, 132 GB available...
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did you check the link reporting sequoia/premiere problems?
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Yes but it is a general discussion. I didn't find a solution to my specific problem
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i think the point of pugetsystems info is that video post production and sequoia is problematic. the solution, which i know you didn't want to hear, is to roll-back sequoia.
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Thats on the verge to disaster. (depending on the total size of the disk)
You want at least 10% free aviable disk space left on the disk you have your source media on. The same goes for the disk you are exporting to. More than 10% free space is better.
yes, 132 GB available...
By @Claudio23158314g8z5
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thank you but I don't think free disk space is the point
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Maybe not, but it is a pretty serious issue since the disk/s one use with almost no free space left perform really bad and thus gives the user problems/errors/crasches.
Downgrade that machine to Sonoma and try again. It either solves the problem or not.
thank you but I don't think free disk space is the point
By @Claudio23158314g8z5
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