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Participant
November 19, 2022
Question

Serious audio issue

  • November 19, 2022
  • 1 reply
  • 832 views
I've got an issue that seems to be described here. The audio doesn't play back and sometimes cuts randomly across the video edit.
 
This show's normal zoomed-out;

 

 
Zoomed in - missing;
 
 

 

It does not render as intended and renders as above. 

 

Version 23 (Build 0.63)

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1 reply

Community Expert
November 19, 2022

Seems like there are a lot of very different issues described in that User Voice post. But just to get some other background info here: where is this media from? Codec and specs? 

Anything happen if you select the clip and go to the Clip menu and choose Generate Waveform. Also, have you cleared media cache

Participant
November 20, 2022

I have a 250GB SSD that I store cache on.
Media Cache
Media Cache Files

Deleted.

AppData\Roaming\Adobe\Common\Media Cache
C:\Users\robbi\AppData\Roaming\Adobe\Common\Media Cache Files

Deleted.

Selected all of the audio clips.

Clip > Generate Audio waveform

 

Doesn't look like it has fixed it.

 

 

Zoomed in slightly;

 

 

I've got the Audio which is from the GoPro Hero 10 on A1 and on A2 is an MP3 recorder of the audio from the headset.

 

This is a fairly strange bug, but seems known?