Known Participant

Question

Set Poster Frame not working

Forum|Forum|6 years ago
August 13, 2019
9 replies
16003 views

I have 100's of shots in a wildlife project that I'm editing and I'm using icon view in my project panel to go through my different bins and make selects.

Not every shot begins on a frame that's particularly useful in making a choice but no matter what I've tried I cannot get Set Poster Frame to work on the frame of the thumbnail I've selected. It keeps going back to the first frame of the clip.

What am I missing here?

davidr53430046

Participant

This issue has been haunting me forever. Based on the tip further down in this thread from

Gábor28206385o7tj

I started messing around with dragging the clips into the timeline, finding the desired thumbnail and then match-framing and then going back to the program monitor and hitting Command-P and it works. It's absurd. But it works.

R

ronnykhalil

Participating Frequently

thank u! i figured there must be some hacky way to make it work when it didn't. glad i dont have to spend more time waiting for happy accident

B

Babelur

Participant

in 2024 the problem is not solved. Mac os, 24.4.0

Kartika Rawat

Community Manager

Hi Babelur!

Sorry about the trouble. Are you still getting an issue? If so, can you share the screen recording of the issue? Also, let us know the version of the Premiere Pro?

Let us know. Happy to help.

Thanks,

KR

jasondecker

Known Participant

Hey there @Kartika Rawat

Here's a recording of what I'm going through. The thing is, it's not consistent. After reading this thread and your request, I started to make you a recording and Set Poster Frame worked fine for 4 or 5 instances. So I was about to give up and let you know that, after dealing with the bug, it had seemingly disappeared. But I went back to try one more time and got the recording below. As you see, the first one works but then subsequent attempts on clips in the same bin from the same camera and the same card fail.

PrPro V 24.3.0 (Build 59)

Windows 11

PosterFrameBug.zip

MyerPj

Community Expert

I almost never use that but I'm setting up my new Production workflow and I'm able to add a bunch of things I didn't use much before. Just yesterday and today I was working on a project for that and I set a bunch of Poster Frames. Very easy. (PP 23.3). If I click on the thumbnail and right-click and set poster frame, it felt like I was getting inconsistent results, like did I move the cursor after I set the poster frame.... But it was too slow anyway. So, I have a roaming hotkey I use for things I need at one time or another and can change it at anytime, so I assigned Set Poster Frame to it, and now I just quickly hover over a thumbnail, and press the hotkey, no need to click on the thumbnail. It's about as fast as it could be and working quite well, as is the Production workflow. (sweet!) 🙂

The Other Andrew

Inspiring

When you say "hotkey" do you mean keyboard shortcut?

MyerPj

Community Expert

I do.

P

paleditor

Inspiring

4 years later this is still a problem. I am on build 23.x - I don't recall this working for me in years, never really needed it until today. Insane how this can't be resolved in a timely manner. I have so many other bugs. I used to be a fan of CS, even the subscription model because the support was good. But I'm getting to a point where the bugs are messing with my productivity and I'm starting to think about alternatives. I really don't want to, but right now Premiere is a broken mess of software. OPs workaround is a good band aid.

M

mw998

Inspiring

I would recommend going to the 22 version, where the poster frames are now working.

If that's not an option, the work around is to set the In on the thumbnails as you hover the cursor. The In mark will be the image you see on the thumbnails.

Thank you for posting that this remains a problem in the latest version. I have been undoing my In points and replacing them with poster frames, thinking Adobe finally fixed the problem. I share your frustration.

G

Gábor28206385o7tj

Participant

Here is my solution:
https://youtu.be/wx2eAaks2JM

MyerPj

Community Expert

Post a link back here to your user voice thread so people see this thread can click over there an up vote. Use the "Post" button from your original post, so that it will go in as a main post (and chronological) and not as a 'side' conversation.

M

mw998

Inspiring

It seems that as osf 4/21/2022, the problem has been fixed.

G

Gábor28206385o7tj

Participant

Hi!
Just drag the clip you want to poster frame to timeline twice above each other and it will work. Don't ask why! 🙂
I have a video how to fix it on YouTube, find it! ( /watch?v=wx2eAaks2JM)

Regards,

Gábor

MyerPj

Community Expert

MW, to see that through you're going to need to post the problem over at 'UserVoice' - it's where the engineers read bug reports, feature requests, etc. User 'up vote' these topics and as the numbers go up, the more likely the issues gets looked at. I found one quick thread with your issue:

https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/38987020-set-poster-frame-with-subclips-doesn-t-work-since

Use the search box bottom right to look for other posts that maybe have more traction. Better to upvote than create a new similar topic.

M

mw998

Inspiring

Thank you. I've done this and started my own as well. Many users don't have this problem, which makes it all the more perplexing. I'm not expecting a lot of support on UV, but we'll see.

T

Taykor

Participant

I have this exact same issue. Poster frames used to not work for me, then one day they magically did (I think after an update), and now they've once again stopped working. It's insanely frustrating.

One hint for the developers looking to fix this bug:

-If I create a new subclip and then set an in-point on the subclip, that frame will show up as the thumbnail frame. So that's expected.
-But if I then try to choose a different frame by choosing "Set Poster Frame", the thumbnail frame will now be set to the first frame of the clip - not the inpoint frame and not the selected poster frame. It's not until I select "Clear Poster Frame" that the subclip returns to showing the frame at the inpoint.
-So to me this means that the Set Poster Frame command is doing SOMETHING - but it's setting the poster frame to the first frame of the clip rather then the selected frame

MyerPj

Community Expert

Kit, you probably want to stop using them in that case. I'm not a fan of them anyway. Maybe you can use nested clips and clip markers to do what you need.

R

runklejumblinatorial

Participating Frequently

The people encountering this issue have already created a bunch of subclips. Telling them not to use subclips is not helpful. This has been an issue for 3-4 years, which is an eternity in software time; yet another example of how subscription pricing models encourage lazy development. Switch to DaVinci Resolve. That's a solution with immediate results.

MyerPj

Community Expert

Nice job Runk. 🙂 You don't want me to suggest going a different route when the method according to you "has been an issue for 3-4 years", If indeed there are known shortcomings, try a different way. Look at your great suggestion: "Switch to DaVinci Resolve. That's a solution with immediate results."'

To paraphrase a 'wise' man: "The people encountering this issue have already created a bunch of subclips. Telling them them to use a different software is not helpful." (either is double spaces between sentances!). Ha, ha...

Ann Bens

Community Expert

Set the desired frame in the Preview Area then hit the camera.

Q

Quinn LubbeAuthor

Known Participant

Nope, still not working. Clip returns to first frame as soon as I click off of it.

Could this be something to do with the fact that they're subclips?

Q

Quinn LubbeAuthor

Known Participant

I just tried the test on full clips (not subclips). Full clips don't have this issue. The issue only occurs on subclips. That seems like a bug to me.

K

Kulpreet

Participating Frequently

Hi Quinn,

As far as I know, there is no known issue related to the Poster Frame. And, I am assuming that you are working on the latest version of Premiere Pro.

Have you tried this in a new project? Where exactly are your media files located?

Try resetting the Premiere Pro preferences.

-KS

Q

Quinn LubbeAuthor

Known Participant

Working on the latest version.

Tried resetting preferences, but no luck. Media files are located on an external drive connected via USB 3.

No other issues in the project apart from this.

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