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Participant
August 24, 2024
Question

slow lagging keyboard shortcuts and cuts

  • August 24, 2024
  • 1 reply
  • 604 views

Working On Premiere latest version, my work requires quick cuts, adding transcription and music for social media, short videos, hd.
Lately I've been experiencing slowness in the reaction time of the cuts, Spacebar for pause, and the cursor between the cuts - all with annoying delay.

Even when I'm in snap mode, the cursor doesn't stop exactly at the cut point when I drag it there, but jumps a few frames forward or back.

my global fx is on mute

playback resolution on 1/4

and cache files deleted

 

The keyboard works and responds normally and quickly in all other programs.


Im working on an intel(R) Core(TM)i7-8700 cpu @ 3.20 Hz 3.19 GHz

16 GB RAM, 64-bit + NVIDIA GeForce RTX 2060

 

Any advice?

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1 reply

MyerPj
Community Expert
Community Expert
August 24, 2024

You're on the borderline with your hardware. I've actually seen better results using full playback resolution and high quality playback. So, you might play with those. Also, try setting your audio hardware preferences Input to No input. It's a strange setting but sometimes produces results.

Johnny5E76
Known Participant
November 25, 2024

I'm having a similar issue with totally differenct hardware (Mac Mini M1). Any suggestions on what might be causing it if it's not a hardware issue? It only started happening a month or so ago and was find before that. I've cleared out the media cache. Next thing I might try would be deleting preferences but I'm not sure if that would delete my keyboard shortcuts too, and I really don't want to have to reprogramme those.

MyerPj
Community Expert
Community Expert
November 25, 2024

Resetting preferences does not delete keyboard shortcuts, but it does change it back to the default one. So, you just need to select the file you want.

Here's the folder to look in for PP Prefs in Windows: (sorry, I don't know that Mac path)

%UserProfile%\Documents\Adobe\Premiere Pro

Just paste that into File Explorer.

You can backup all files in that folder, (zip/7z) and then delete all files (except the zip), and start PP, it will recreate all the files it needs to be at default settings. If it does not fix your issue, you can replace all those files you removed (using the zip) and be back right where you started.

 

FWIW: That folder should be backed up with your regular backup.