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Zeesy
Inspiring
March 19, 2021
Question

Slow performance Premier 2021

  • March 19, 2021
  • 9 replies
  • 7852 views

I'm experiencing slow performance, particularly when scrolling the timeline. Playback is alright. The composition is less than 12 minutes long, and doesn't scroll smoothly. This is the case in a timeline with 6 video layers, some Dynamic Link clips and two audio layers, and a timeline with 2 video layers, no Dynamic Link clips and no audio layers.

 

I have tried to resolve the issue as recommended here:

https://community.adobe.com/t5/premiere-pro/terrible-playback-performance-in-premiere-pro-2021/m-p/11909339

but this didn't solve the problem.

 

This post notes performance issues in Elements 2021, but there is no resoltion at this point:

https://community.adobe.com/t5/premiere-elements/premiere-elements-2021-is-seriously-slow/m-p/11549110#M33163

 

My PC meets or exceeds recommended requirements, and has no performance issues when tested for benchmarks.

AMD Ryzen 7 3800X

Nvidia RTX 3090

16GB RAM

1TB boot drive

2TB storage

This topic has been closed for replies.

9 replies

Participant
November 9, 2021

Hi, same issue. I wasted hours trying to fix the problem but the only solution was to go back to using version 15.4.1.
Today I have definitely decided to switch to Davinci Resolve. The problem of slowness of Adobe software forced me to also abandon Bridge in favor of Photo Mechanic. And now Camera Raw has also become unusable.

Participant
May 21, 2021

I too have a killer system and the newest update is so laggy and terrible it's hard to believe.  I'm not sure how Adobe messes up these updates so bad over and over and over again.  It's like they didn't test them at all.  Did we ever come up with a conceis answer or does someone know what version to revert to so that it works effectively?

Dell XPS 8940

i9-10900K CPU at 3.70GHz

64 GB Ram

NVIDIA GeForce RTX 2070 Super

 

I should be able to crush 4K video... actually... I used to be able too until recent updates to 21

 

Legend
May 21, 2021

well only you can tell us which version was working for you...  You should be able to install earlier versions from 2020 using the creative cloud app...  If you need help, post back

djuncheg117156386
Inspiring
May 18, 2021

I too have performance issues with Premier 2021. Yesterday it was working fine, but today the project started to lag a lot. Same project, same hardware, nothing new was installed from software or drivers.
Just a buggy program which nobody tested before release. The biggest mistake is to update an adobe product if it works fine. No new useful features never. Only new problems with almost any update, every time.
Very annoying.

Kevin-Monahan
Community Manager
Community Manager
March 26, 2021

Zeesy,

Have you considered Ingesting to ProRes LT at project setup? With no Quick Sync, optimizing footage to a common codec might be the way to go to combat performance issues.

 

One advantage is that you can use smart rendering to export quite quickly with the optimal sequence settings, especially if you have some pieces that blend clips on various video tracks and you do any sort of rendering. Another one is that scrubbing and playback is a joy.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Zeesy
ZeesyAuthor
Inspiring
March 29, 2021

I'll give this a shot. As AVCHD is so widespread, a popup recommending ingesting to ProRes on import - with option to begin the process -  would be very helpful for the next update. It would also be great to resolve (or at least clarify within the program) the issues with hardware decoding. As we've seen, there's conflicting recommendations on using it. It would also be helpful to update all Premiere documentation on the recommended system requirements of a minimum of 32GB RAM. I can't imagine how frustrating Premiere must be for anyone with the current recommended minimum of 8.

Zeesy
ZeesyAuthor
Inspiring
April 29, 2021

I consolidated and transcoded the footage to DNxHR/DNxHD MXF OP1a (I'm using Windows 10) using Project Manager, and am still having issues with slow loading times. For context, this is a very basic 12 minute project involving 3 video tracks, some with basic effects (blending, opacity, scale), 2 Dynamic Links (less than 10s each), and 3 audio tracks.

 

I should also mention that performance issues were duplicated when I copied the project to my internal SSD as Basil1891 suggested. If anyone suspects that their drive-type is the issue, save yourself the money and wait until you need the storage.

Joost van der Hoeven
Community Expert
Community Expert
March 25, 2021

AVCHD footage (or any h.264) footage is a pain to work with natively, especially if you have longer clips (7 minutes or longer). I always transcode longer h.264 footage (often interviews) to ProRes LT. Other NLE's, like FCP, do this in the background even if you have the transcode option unchecked, as this is a common issue. 

 

Adobe uses the Intel's Quick Sync chip (only availeble with certain Intel CPU's in de i5, i7 and i7 family) for hardware decoding. This should make working with (longer) h.264 clips smoother:

https://helpx.adobe.com/x-productkb/multi/gpu-acceleration-and-hardware-encoding.html#HardwareacceleratedEncodingDecodingIntelQuickSync

 

But, Your system does not have an Intel chip. Recently Adobe added hardware decoding using AMD and Nvidia, check if you have these options checked: Preferences/Media/H.264/HEVC hardware accelerated decoding (requires restart)

 

Inspiring
March 25, 2021

@Joost van der Hoeven  Recently Adobe added hardware decoding using AMD and Nvidia  - ironically, at the moment you better turn it off. Recently many users have performance issues with this option active.

Kevin-Monahan
Community Manager
Community Manager
March 26, 2021

You're right, choosing the "wrong boxes" causes a lot of issues.

 

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Joost van der Hoeven
Community Expert
Community Expert
March 24, 2021

Are your drive's SSD or spinnig disks? I would not recommend editing on a 2TB spinning disk.

Zeesy
ZeesyAuthor
Inspiring
March 24, 2021

Boot is 1TB SSD, storage is HDD. Is this really something that should significantly impact side scrolling and timeline zoom (not playhead scrubbing) on an 11 minute timeline of HD footage? No effects aside from a few default transitions and a maximum of 70 clips (counting audio and video separate)? The issue isn't rendering, it's very basic functionality.

Inspiring
March 24, 2021

It could be if HDD is fragmented or just only half empty. I'd try new project from SSD to be sure

seanl51576135
Participant
March 23, 2021

I agree. Premiere Pro 2021 has become almost unusable because it is so slow. When will the lag and lethargic export issues be resolved?

 

I may as well jump ship to Final Cut Pro and save the monthly membership if this continues. 😞

Kevin-Monahan
Community Manager
Community Manager
March 26, 2021

Sean,

Try optimizing media by transcoding to an editing codec. I do so at ingest to ProRes LT. Think FCPX does that by default. 

Cheers,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Kevin-Monahan
Community Manager
Community Manager
March 19, 2021

Hi Zeesy,

Sorry. What kind of video? Which camera did it come from? If H.264 or HEVC, have you tested with media transcoded to an editing codec: DNx, Cineform, or ProRes?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Zeesy
ZeesyAuthor
Inspiring
March 22, 2021

The footage comes from a Canon C100. Here's the specs:

Type: MPEG Movie
Image Size: 1920 x 1080
Frame Rate: 29.97
Source Audio Format: 48000 Hz - Compressed - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Pixel Aspect Ratio: 1.0
Alpha: None
Video Codec Type: AVCHD H.264 4:2:0

 

Continuous Video Thumbnails is not enabled.

 

Much appreciated.

Inspiring
March 22, 2021

Try to turn off Hardware accelerated Decoding in Preferences > Media...

Inspiring
March 19, 2021

Do you have Continuous Video Thumbnails enabled? If so try to disable it: