Sorry, a serious error has occurred that requires Adobe Premiere Pro CC to shut down..

New Here ,
Feb 21, 2022 Feb 21, 2022

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Hello all, my project file encountered an error and the rainbow spinner showed up. I forced quit and the title message pops up. Now each time I try to open any project file, it just hangs with the spinner until I do the force quit thing and the same message pops up. 

 

The only way for me to open my project files is to open a new project and then open the project file. But in doing so, all my saved workspaces go out of whack and I have to move them back to their original position.

 

How do I solve this issue? I am editing on a Mac.

 

Thanks

 

TOPICS
Crash , Editing , Error or problem , Freeze or hang , User interface or workspaces

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Adobe Community Professional ,
Feb 21, 2022 Feb 21, 2022

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What version of Premiere Pro?

Were the projects created in an earlier version?

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New Here ,
Feb 21, 2022 Feb 21, 2022

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What version of Premiere Pro?

I am using Premiere Pro verion 22.2

 

Were the projects created in an earlier version?

Yes they were. They were created on version 15.4.1

 

I've been editing the projects for a while with no problems. Then one day the system crashed and the error keeps popping up ever since.

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Adobe Community Professional ,
Feb 22, 2022 Feb 22, 2022

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Were the projects created in an earlier version?

Yes they were. They were created on version 15.4.1


By @spicesilo

 

That may be why you are having this issue.

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Adobe Community Professional ,
Feb 21, 2022 Feb 21, 2022

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quote

 

 But in doing so, all my saved workspaces go out of whack and I have to move them back to their original position.


By @spicesilo

 

There is a setting in preferences to import the workspaces when you import a project.

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New Here ,
Feb 21, 2022 Feb 21, 2022

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The workspaces do open up but the alignment is off. I work with dual timelines one stacked above the other but when I open the project, the lower timeline is empty. Every other panel on the workspace layout is exactly the same other than the timeline issue.

 

 

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