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kre57
kre57
Inspiring
September 26, 2017
Answered

Spanish Language Captions - Problem With Accent Marks/Characters

  • September 26, 2017
  • 4 replies
  • 14355 views

When importing a Spanish language .srt file Premiere Pro CC2017 doesn't recognize the accent marks (á, é, í, ó, ú, ü, ñ, ¿, ¡). They all appear as asterisks. They will show up though If I manually paste in the correct letter/accent into the captions editor. Obviously this makes adding Spanish captions a real pain to deal with. Is there something I am missing to get these .srt files to work correctly or is this just another bug?

This topic has been closed for replies.
Correct answer Robert_006

Hi kre57,

I have had the same issue with hungarian characters, but I changed the encoding of the srt file to UHT-8 with this tool: https://subtitletools.com/convert-text-files-to-utf8-online and now it works. https://subtitletools.com/convert-text-files-to-utf8-online

Robert

4 replies

M
Mediadude8
Participating Frequently
February 17, 2018

Actually, the converter worked for the accented letters, but there are other letters missing sporadically, usually before an accented letter.  Even more bizarre than that, is that some accented letters display in the caption editor, but do not display on the preview screen.  What a nightmare.  I'm using the latest Premiere version with Portuguese subtitles. 

L
LostFeliz
Known Participant
May 24, 2018

I have a Spanish .scc file that is having this problem. It seems every accented letter is missed. I tried some of these online conversion tools with no luck.

Wondering if it would work if I changed my Mac OS language to Spanish if it would work.  Hmmm.

Any progress Adobe? I have a screening next month in Mexico City.

Rameez_Khan
Rameez_Khan
Legend
October 5, 2017

Thanks for sharing your workflows, kre57 & Robert! I have forwarded this information to the engineer.

Best,

Rameez

    Robert_006
    Robert_006Correct answer
    Participant
    September 28, 2017

    Hi kre57,

    I have had the same issue with hungarian characters, but I changed the encoding of the srt file to UHT-8 with this tool: https://subtitletools.com/convert-text-files-to-utf8-online and now it works. https://subtitletools.com/convert-text-files-to-utf8-online

    Robert

      kre57
      kre57Author
      Inspiring
      September 28, 2017

      Thanks Robert! You just saved me a bunch of time! It worked perfectly.

      RameezKhan​:

      While Robert's solution is a good workaround, it would be nice not to have an additional step. The .srt files I use are what YouTube provides via their subtitle tool. If it helps, here's my process:

      I upload a video to YT, then paste text copied from a word doc into the

      transcribe/auto sync option in the subtitle tool.

      After publishing, I download the srt file...

        Robert_006
        Robert_006
        Participant
        October 4, 2017

        Hi kre57,

        thanks for your information, it is helpful too

        I have done something similar, by english videos I use the speech recognition function of Youtube then the automatical translation and correct the results if it is necessary. This step also spares time for me when I have to translate.

          Rameez_Khan
          Rameez_Khan
          Legend
          September 27, 2017

          Hi kre57,

          Sorry that you have this issue!

          Let me check this internally if this is supported or not. I think it's a missing feature rather than a bug.

          Additionally, can you share the SRT file with us so that we can test it?

          Thanks,

          Rameez

          kre57
          kre57Author
          Inspiring
          September 28, 2017

          Thank you. Here's a link to the file: Adobe Share - Google Drive 

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