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Static Noise in Premiere Pro (no matter what audio file I use)!

Forum|Forum|7 years ago
June 30, 2018
8 replies
25338 views

I have a HUGE problem that I've never seen anything like in Adobe Premiere Pro:

No matter what type of audio I put (whether it's a sound effect or my voice WITHOUT any background noise) it ends up turning into static whenever I import the wav, mp3, and mp4 files into Premiere Pro.

If there was a way I could show a comparison of what the audio sounds like before importing and after the import, then maybe it could be easier.

Please help me in any way that you can.

This topic has been closed for replies.

Correct answer JPerk10531795

I don't think the answer that is marked correct is actually the answer. It is true that the static might not show up in the export, but it doesn't solve the static while editing. And the static problem is pretty brutal.

As soon as I throw an audio effect on, boom. Ugly static. I have a brand new 2019 MP with 192 GB of RAM and dual graphx cards. I was pretty sure it wasn't my computer hardware.

And indeed it wasn't. After searching all over, I decided to play with every setting possible. And much to my surprise, I finally ferreted out the culprit. In my case, anyway. In Premiere, go to Preferences>Audio Hardware>I/O Buffer Size. Mine was set to 16.

When I changed the I/O buffer size to 32, less static. No restarting needed.

When I changed it to 64, I heard the beautiful quiet of crystal clean audio.

So I changed it to 256 lol.

Hope that helps you too!

E

EYEUNITPRODUCER

Participant

I have tried all these options and still have static. Tried everything on this chain and no solution so far.

kyehoward

Participant

Me too what a joke, the only work around I found so far is to place the footage in audition and export the audio from audition and re link in premier but a bit of a faf and not really acceptable considdering the cost of the subscription.

J

JPerk10531795

Participating Frequently

That's rough! What OS and Premiere version are you using?

And you already tried changing the I/O buffer size to 64?

J

JPerk10531795Correct answer

Participating Frequently

I don't think the answer that is marked correct is actually the answer. It is true that the static might not show up in the export, but it doesn't solve the static while editing. And the static problem is pretty brutal.

As soon as I throw an audio effect on, boom. Ugly static. I have a brand new 2019 MP with 192 GB of RAM and dual graphx cards. I was pretty sure it wasn't my computer hardware.

And indeed it wasn't. After searching all over, I decided to play with every setting possible. And much to my surprise, I finally ferreted out the culprit. In my case, anyway. In Premiere, go to Preferences>Audio Hardware>I/O Buffer Size. Mine was set to 16.

When I changed the I/O buffer size to 32, less static. No restarting needed.

When I changed it to 64, I heard the beautiful quiet of crystal clean audio.

So I changed it to 256 lol.

Hope that helps you too!

M

media_co-op

Participant

You have absolutely saved my skin! This was exactly the problem. Thank you so much for this.

J

JPerk10531795

Participating Frequently

No problem -- so glad it helped, it was driving me bonkers!

M

mayja

Participant

I had this problem recently using PP 2019. I upgraded to PP 2020 and the problem and opened the file and the problem was fixed.

R Neil Haugen

Legend

I_Am_Patrick,

Hey, that's painful ... no question.

Typically the audio mess-ups can be some of the trickier thorns to sort.

It has ranged on the forum here from some driver for a mobo sound app that the user never touches being updated automatically that changed some settings and they fixed it by disabling or deleting the stupid gamer's sound app ... to a plugin "gone rogue" that wasn't actually in use, to a simple missed setting change in the sound hardware options ... to several other things.

One tends to have to start going through all the sound apps and drivers on the computer, and check/recheck the settings within Premiere.

All that said, with the massive array of computer hardware, software, apps, plugins, and media/workflows there is always the possibility you've stumbled onto some bug. So ... starting the troubleshooting ...

What was going on when the change came up? What type of media were you working with, doing what steps in Premiere?

Recent OS updates, or system driver updates, anything?

Neil

Everyone's mileage always varies ...

I

I am Patrick

Participant

This is completely INSANE. I've been using Premier, Audition, PS, you name it — for over a decade and NEVER had anything like this! Yes, you can export from Premier and the exported file plays the audio okay. But that is totally unacceptable. How can I demo and work with a team on editing if you have to export every time you want to play a few seconds of a clip?

Originally when this came up today, I coudn't even play a wav file in Premier until I converted it to MP3. The sound plays now but all fidelity is gone. It sounds like a 1960s transistor radio.

There HAS to be a solution to this! HELP! Thank you.

J

jamieg9288586

Participant

Do you have other applications open that have audio being outputed?

Here is a link to a seperate thread; https://community.adobe.com/t5/premiere-pro/premiere-mutes-sound-from-background-apps/m-p/10855732#M247065

It is an ongoing issue for me; I jump between after effects; premiere and videos with audio from web browsers and I always end up with static. I have been searching for answers for at least a year and no luck.

Jamie

M

melanieewilcox

Participant

Hi, I am having the same problems and have no idea how to fix it. Did you ever figure out what was wrong?

R Neil Haugen

Legend

What are your audio hardware settings in the Preferences dialog? Give us a screen-grab.

Neil

Everyone's mileage always varies ...