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J
JPeoplz
Participating Frequently
January 23, 2017
Answered

Suddenly NO CUDA!?

  • January 23, 2017
  • 2 replies
  • 6300 views

Suddenly Premier CC and Media Encoder are ignoring my graphics card.

I noticed when I went to load a Premier project that I was just in moments ago. I recieved a message saying "Missing Renderer" and something along the lines of this project was rendered with that "missing" CUDA engine.

Also media Encoder is no longer using the mercury CUDA playback engine thing other which is slowing me down now.

I looked around the forums but all I saw were victims who's graphic cards weren't supported had to resort to hacking.

I don't want to" hack".

If I have to provide PC info I can, but I was hoping this was an obscure simple fix since it "simply" stopped working.

NVIDIA GeForce GTX 570

    This topic has been closed for replies.
    Correct answer yahel80

    I ended up reinstalling my nVidia drivers and that got it to work again.

    2 replies

    Y
    yahel80Correct answer
    Participant
    March 2, 2017

    I ended up reinstalling my nVidia drivers and that got it to work again.

    Bill Gehrke
    Bill Gehrke
    Inspiring
    January 23, 2017

    What version of Premiere?  Have you recently upgraded any software?  That is a pretty old GPU (2010) and maybe it just became unsupported.

    J
    JPeoplzAuthor
    Participating Frequently
    January 23, 2017

    Hello Bill, Thanks for your reply.

    Premier Pro 2017 via CC

    Nothing was changed or updated. That's a common response I hear for this issue, "unsupported". However I doubt that's the case because not only was it working earlier, but I also noticed it is off and on.

    As I was opening and closing projects within premier, sometimes I get that message and rendering, and overall workflow was sluggish, sometimes i didn't get the message upon loading the project and everything was smooth. Same with encoder,  sometimes it exportered swifly with the CUDA, sometimes it didn't.

    But now I hAve a big project and am done playing around.

    Say... I feel like I have encountered this message missing render message only after I have exported a video from Animate CC using the hardware acceleration option - GPU in publish settings. Could that have anything to do with it?

    Or what about the fact that currently, as of this second, I can't open Premiere because "Adobe could not find any capable video play modules. Please update your video display drivers and start again". Could this all be linked?

    Y
    yahel80
    Participant
    March 2, 2017

    I get this message like once every two months. Usually a reboot will take care of it but it came up today and I can't get CUDA back. Driver's up to date, no setting hasve been changed, etc. This has been happening to me since premiere 2016. Just from searching the web it's obvious its a known issue but Adobe doesn't seem to want to address it.

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