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Known Participant
October 1, 2020
Answered

Support for new iMac 2020 AMD Radeon 5700XT?

  • October 1, 2020
  • 4 replies
  • 8266 views

I cannot see that Premiere Pro is supprting the new graphics cards in 2020 iMac. Please tell me this isn't true. Can somoen advise please?

This topic has been closed for replies.
Correct answer Steve Griffiths

I don't know for sure that the new iMac graphics cards work with Premiere Pro but as a user of a new Mac Pro with a AMD Radeon Pro W5500X and a new Macbook Pro with AMD Radeon Pro 5600M (HBM2) card both don't seem to have any issues running Premiere Pro (2019 & 2020). Working extensively with these machines for the last few months - and GPU (Metal) acceleration is on.

4 replies

Participant
October 6, 2021

Adobe dont support the new iMacs. Performance is horibly slow. You can disable "hardware accelerated decoding" in premiere. But that is simply not a solution. 

Warren Heaton
Community Expert
Community Expert
October 6, 2021

Premiere Pro runs fine on iMacs.

 

 

Participating Frequently
October 7, 2021

Unfortunately - It doesn't.
See my specs below.

Premiere is running slow - Even on the iMacs build in SSD. My iMac from 2017 is faster. 
I think this is because of their lack of support for the AMD Radeon PRO 5700 XT.

 

Participating Frequently
August 24, 2021

Hey guys.

 

Brand new iMac 2020 AMD Radeon Pro 5700 XT 16 GB User here.

Also:
3.6 GHz 10 -core i9, 64 GB Ram, Retina 5K 27" 2020.

 

Premiere is performing so bad that I have to close it many times day, rendering is slower than my iMac 2017. 
What's happening @Steve Griffiths ??? Can you please fix this so that professional people like me can work in Adobe? Or else.. DV Rslv is next up....

Inspiring
August 24, 2021

Zyrtech - I don't work for Adobe. I'm just a professional person like you - working with Adobe software.

phil bauch
Known Participant
January 19, 2021

Hi Jan, I'm close to buy a 27" with the 5700XT, too, Do you have any updates, and has it been fixed meanwhile? Or what are your experiences till now? Thanks and cheers, 
Phil

Known Participant
January 22, 2021

Hi Phil - I beleive the issue was resolved by an update. Howwever, I decided that the XT was overkill for my needs and went with the Radeo Pro 5700 6GB memory instead. All working fine so far, Kind Regards Jan

Participating Frequently
July 14, 2022

Hi again.

As I said. I went for the Radeon Pro 5700 6GB with the iMac 2020. Below is  configuration.

Is working fine but Adobe Premiere Pro CC is painfully slow with the AMD Radeon Pro 5700 which is disappointing. Haven't downloaded latest PP upgrade 14.6 - is currently 14.0 so not sure if any more support added.

Photoshop is working liking a dream.

27-inch iMac witho Retina 5K display

  • 3.8GHz 8-core 10th-generation Intel Core i7 processor with Turbo Boost up to 5.0GHz
  • 64GB of 2666MHz DDR4 memory
  • 2TB of SSD storage
  • Radeon Pro 5700 with 8GB of GDDR6 memory
  • Gigabit Ethernet
  • Standard glass
  • Magic Mouse 2

Wow i've been dealing with this for a year now since i bought it. been in and out of apple for repairs, on the phone with them every other week for hours of my day. is this what it all comes down to, its an adobe thing?

Steve GriffithsCorrect answer
Inspiring
October 3, 2020

I don't know for sure that the new iMac graphics cards work with Premiere Pro but as a user of a new Mac Pro with a AMD Radeon Pro W5500X and a new Macbook Pro with AMD Radeon Pro 5600M (HBM2) card both don't seem to have any issues running Premiere Pro (2019 & 2020). Working extensively with these machines for the last few months - and GPU (Metal) acceleration is on.

Known Participant
October 4, 2020

Thankyou Steve.