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System Compatibility Error - Unsupported Video Drivers

New Here ,
Jun 24, 2020 Jun 24, 2020

I recently upgraded to the latest Premiere Pro version and I'm getting this system compatibility error on my video drivers. Tried to download the drivers but it is asking me to install a lower driver version so I did not continue. I am using a Lenovo Yoga 720. Is anyone experiencing this and will greatly appreciate any help/advice. 

 

Attached the error screenshot and compatibility report for reference.

 

Thanks in advance!Adobe Premiere Pro System Compatibility Error.JPGSystemCompatibility Report.JPG

TOPICS
Error or problem , Hardware or GPU , How to , Performance
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LEGEND ,
Jun 24, 2020 Jun 24, 2020

That is exactly what happens when an OEM big-name system manufacturer (Lenovo, in this case) fails to update the graphics drivers available on its Web site even though both chipset manufacturers (Intel and Nvidia) have much newer drivers available. And when you try installing newer drivers (especially the Intel driver), the installation will fail with the warning that the driver hasn't been verified to work in your system.

 

And in the case of your system, both of the drivers that are currently installed in your system are now more than two years old. And big-name OEM system manufacturers such as Lenovo have become complacent or indifferent about this, so they refuse to make any drivers that are newer than the ones that were originally shipped with their systems available at all from their Web sites.

 

In other words, big-name-brand system manufacturers for the most part just don't care.

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New Here ,
Jun 04, 2022 Jun 04, 2022

okay, so what does it mean? Is it impossible to fix it???

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Community Expert ,
Jun 04, 2022 Jun 04, 2022
quote

Is it impossible to fix it???


By @Tamas24730640v0nq

 

Have you tried to download drivers directly from Nvidia?

 

Links:

1. Official Drivers | NVIDIA

2. How to Install an Intel® Graphics Driver in Windows® 10 &...

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LEGEND ,
Jun 04, 2022 Jun 04, 2022

It is possible, but more difficult than you would expect. It is highly likely that installation of newer drivers directly from the chip manufacturer will fail due to the system OEM customizations when the installation program is run normally. As such, proper installation of newer drivers will often require extensive know-how in manual IT.

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Community Expert ,
Jun 04, 2022 Jun 04, 2022
quote

It is possible, but more difficult than you would expect.


By @RjL190365

 

I have used HP Workstations for over a decade and has never had any problems with drivers directly from let´s say Nvidia or audio drivers from Realtek, storage/chipset/LAN drivers from Intel. The same goes for my ASUS laptop.

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Community Expert ,
Jun 04, 2022 Jun 04, 2022
LATEST
quote
quote

It is possible, but more difficult than you would expect.


By @RjL190365

 

I have used HP Workstations for over a decade and has never had any problems with drivers directly from let´s say Nvidia 


By @Averdahl

 

I've had similar experiences with HP.

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