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Inspiring
August 12, 2019
Question

Terrible performance

  • August 12, 2019
  • 1 reply
  • 2637 views

I bought a Macbook Pro 2019 8 core, 32 gig of RAM

With Resolve I can edit and play 4K Pro Res 4444 smooth as butter, all day long.

With Premiere even 1080 clips get the fan going, and the fans run the whole time the project is open.

Premiere need to sort out the GPU / CPU load and fast.

Creative Cloud is not worth the money any more. Will have to move to Resolve but I don't want to.

Continually disappointed on the performance. Which is a shame because the interface and editing tools are very good.

Rupert.

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1 reply

Kevin-Monahan
Community Manager
Community Manager
August 12, 2019

Rupert,

Please clue us in a bit more: FAQ: What information should I provide when asking a question on this forum?

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Inspiring
August 12, 2019

Hi Kevin,

Many thanks for the prompt response but this has happened so routinely for the last year or so on so many different project settings and different computers the specifics of the problem are not really relevant.

The only Mac I didn't have performance issues with was a base Imac Pro, but my 2019 8 core Macbook pro almost runs as much fan as my late 2013 Macbook Pro retina, on similar projects. A super specced Mac Pro, Imac 2017 and 2019 all also ran hot - and were extremely choppy, all clean systems hired from a rental company.

I've tried all the playback fixes. I should say my 2019 Macbook Pro runs the fan - and the sequence is at 1/4 res...same with all the others above. It's not the resolution in the viewer - its somehow the amount of information in the timeline is bottlenecking in the system somewhere...

Just my theory. My beef is that really Premiere should be able to handle 4K without a problem these days. Although my timeline is only 3.2K

If you look at all the Max Yuryev benchmarks, Premiere is left trailing by Resolve and FCPx - born out by my switch over to Resolve.

I was gutted really that this new Mac didn't cut through material in Premiere.

Many thanks

Macbook Pro 2019

2.4 i9 processor

32 gig DDR4

Radeon Pro Vega 20 4 GB

Intel UHD Graphics 630 1536 MB

Mojave

Premiere CC 2019

Mercury Playback GPU accel Metal enabled

Sequence settings : 3200 x 1800  (native 3.2K Arri image size) Apple Pro Res 422 HQ - High quality playback off - Viewer resolution - 1/4

External Drive - Thunderbolt 3 G tech 24 gig - 500+mbps

Kevin-Monahan
Community Manager
Community Manager
August 12, 2019

Rupert,

this has happened so routinely for the last year or so on so many different project settings and different computers the specifics of the problem are not really relevant.

Sorry you are having that experience. I do not experience the same issues on my Macs, but let's get to the bottom of what might be going on with your projects and how you handle them.

  • The only Mac I didn't have performance issues with was a base Imac Pro
  • 2019 8 core Macbook pro almost runs as much fan as
  • Late 2013 Macbook Pro retina, on similar projects.
  • A super specced Mac Pro
  • Imac 2017 and 2019
  • all also ran hot -
  • and were extremely choppy,
  • all clean systems hired from a rental company.

Thank you for that information. When a system "runs hot" it usually means that the GPU is overheating the case. That means too many GPU accelerated processes being called up. In your case, I would guess the scaling from 4K to 3K plus any Lumetri Color effects could be causing these issues.

I've tried all the playback fixes.

  • Check out this doc: Basic Troubleshooting & Maintenance for Premiere Pro on macOS
  • Have you tried everything listed there?
  • I would especially note resetting Adobe folder permissions since you said you have updated the OS to Mojave, which tends to cause permissions to go awry, which make for poorly performing systems on macOS.

My beef is that really Premiere should be able to handle 4K without a problem these days. Although my timeline is only 3.2K

4K footage in a 4K timeline would perform better. 4K in a 3.2 timeline causes your GPU to work overtime because it handles the high quality scaling.

If you want a nice smooth operation from start to finish, start with 3K ProRes 422 files by using the transcode on ingest process, you can even add a LUT to reduce grading on the back end.

By transcoding on ingest, you wouldn't need the GPU to scale every frame, and could harness GPU power to focus on accelerated effects instead.

With footage that matches the Timeline settings, you could further take advantage of smart rendering which would allow fast and smooth exports. I would also create render files which match the 3K footage precisely, for better playback of rendered effects and for smart rendering. Just change them in Sequence Settings after setting the editing mode to custom.

Make sure you put your media cache on a separate high speed drive. It doesn't sound like you have that set up that way. That can help a lot.

Finally, please check system requirements: Adobe Premiere Pro System Requirements

Many of them have been updated for CC2019. A lot of them are much higher than they used to be. For example, a system that has 4GB VRAM/32 GB RAM and a single T3 connected drive would be the very bare minimum setup for any 4K editing. I recommend users around double that spec for smoother editing.

Sorry, I am in support and any YouTuber benchmarking against the competition is a bit out of my wheelhouse. Feel free to let the developers know those findings here: Premiere Pro: Hot (5595 ideas) – Adobe video & audio apps

If you've already moved on to other platforms, then good luck. Please return here any time for questions or support.

Kind Regards,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio