Text to speech does not work in latest version

Dear Sumeet,

I have already resetted my network, I have thrown out all my recent connections to the Adobe Server. I have cut all my cables on my provider, just to be sure that there is no disturbing influence coming from the "outside". I have changed my password and I have checked if my network cable under Windows 10 is up-to-date. But no success so far. During resetting my ethernet, the message on over the mouseover button "transcribe" - which was stilll grey at that time - was indeed true: No connection to the internet. 

I have disconnected my account and reconnect it again. Nothing really helped. 

I have changed the whole stuff to a new production - instead of a project. This didn't work as well. 

I have de-installed and installed the new version of Premiere Pro: Without any change or success.

I have even checked the firewall restrictions. - No success!

Then I compared it to Photoshop "Neural Filters" where the process of Neural filters working in the Cloud-system works very well. So this cannot be the problem as well.

Then I checked my account. Well, there are a lot of problems. Why? - I don't know. I have paid my monthly fee very punctually. But why is my account not working properly? Is this just an accident or are there more things to find out? - I don't know.

I have shut down all recent logins and used a new login - just to solve the problem. Again: Without success.

You see, I have tried a lot to figure out this problem, but I could not find a solution.

Dear Sumeet, please help me and find a solution for me!

Many thanks in advance!