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The [ keyboard shortcut to turn the volume down by -1dB is muting tracks after -24 dB

New Here ,
Sep 25, 2023 Sep 25, 2023

 I am aware of the G shortcut to adjust clip volume. I think it's great, maybe it's even better but for my use case [ is still faster for my workflow.

Here's the problem, I use the [ command to lower the clip volume automation one dB at a time, but everytime I hit [ to go below -24 dB it mutes the entire track. I liked the key command because it would automatically lower keyframes by -1 dB to match the new clip level, but now it just mutes them when I hit [ and go past -24 dB. It used to not be this way and the behavior only seems to happen when I lower volume not increase it. The ] shortcut still increases volume by +1dB no matter how low or high the volume is. I'm not sure why this is an issue since only one update ago it worked as it always had and it let me lower the volume past -24 dB one -1dB at a time. I tried making a new project, updating premiere, clearing cache, restarting my computer, etc. and nothing restores the [ command back to the previous behavior. Was this an intentional change to the way the [ key command functions or did I accidentally tick a box I wasn't supposed to? Let me know if there are any fixes, thank you in advance!

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Adobe Employee ,
Sep 26, 2023 Sep 26, 2023

@luisa94255945 That does sound strange, and I'm not able to see it on my system. I imported a clip, but it into the sequence twice so there are two copies. Then on the second copy of the clip I held [ until it went below -24dB. The other clip in the track still plays fine, so something else is up. Can you share a screen recording when this happens?

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Community Expert ,
Sep 26, 2023 Sep 26, 2023

Never easy to troubleshoot premiere problems from a distance so please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and if you have any 3rd party plugins installed for Premiere... Also, sequence settings and clip properties can also help. Although you can throw almost any format into premiere, some formats can be problematic, particularly on an underpowered system.  Also, do you have a 3rd party audio interface on your system?   

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Community Expert ,
Sep 26, 2023 Sep 26, 2023

also, maybe try remapping the command to another key or keystroke combo...  I have noticed premiere updates sometime screw up certain keyboard commands particularly if there are multiple commands mapped to the same shortcut to be used depending on context (active window)...  

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Adobe Employee ,
Sep 26, 2023 Sep 26, 2023
LATEST

I also cannot reproduce this locally.  There have been no changes to the functionality for this in recent version either.

If you manually move the volume keyframe line or use the Effects Control panel to move the volume lower than -24, does the issue still happen?

Would you be able to post a video of the issue happening?

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