Skip to main content
J
JujuMagic8
Participant
November 25, 2020
Question

The Source Compression type is not supported

  • November 25, 2020
  • 1 reply
  • 1202 views

Hey guys I am not a professional... yet. I've been trying to edit a music video but it turns out that over half of the footage is getting the above error or the equivalent whenever I try to do anything with it. I haven't found any program that can encode it differently and I've tried AME, HandBrake, Total Commander, & XMedia Recode. So far nothing can play or do anything with this footage. It is 4k from my friends Sony camera, I can get the details for which if necessary, and it's an MP4 file. Can anyone take a look at one of the files for me? I just need to know that they aren't corrupted or something also a way to actually use them would be good too. right now I just keep looking up programs that can turn it into some other file type but again nothing I've tried works so far.

This topic has been closed for replies.

1 reply

Brandon Loshe
Brandon Loshe
Legend
November 25, 2020

Yeah, some additional details about the source footage would be helpful. Also, what version of Premiere Pro you are working with would also help. As far as the files being corrupted, I'm curious, are you able to play the MP4 files on the camera? Do they work there? While you're at it, you might be able to look up details about the source footage.

J
JujuMagic8Author
Participant
November 25, 2020

Hey I appreciate that response time. I'm on the latest version for all the adobe stuff (14.6). I'm trying to get more details about the footage but when I go to properties > Details it literally tells me nothing like its all blank. So I downloaded a program called Video Inspector to try to learn the Codec and it seems like this doesn't support the file type either. I did not record the footage myself but I'm confident that these shots had playback on the camera just fine because I was on set when we shot and we were watching the playback for every shot. I'm wondering if something could have happened going from the camera to my friend's computer, to my external hard drive.

J
Julian5FFB
Participant
November 25, 2020

I have some more information: according to CodecInstaller it's Mac double encoded file so maybe that's because my friend has a mac. Also, it seems to think that it's corrupted, and also I remembered that some of the footage is from a 4k drone. Here is what Codec Installer said.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices