This file contains some media which isn’t compatible with QuickTime Player.

Forum|Forum|4 years ago
March 16, 2022
3 replies
2499 views

This file contains some media which isn’t compatible with QuickTime Player.

It happens all the time when export in Premiere.

got iMac m1.

I dont know why this problems always pops up..

somebody know how to fix it? help

thanks. !

This topic has been closed for replies.

I

ILJA27519587inj6

Participant

I have the same issue. I am not sure if the problem is related to M1. I have the same laptop with M1. In 2021 I used the 2021 Premiere for exporting and it was OK. Now... I downloaded the latest Premiere version (in January 2023) and doesnrt work.

Jeff Bugbee

Community Expert

That's a lot of interesting export settings Horacio. My questions for you: What kind of exported file are you looking to create? Is this for YouTube? A file to share via email of social network? Do you have a particular codec you need or want to use? What about resolution?

To help you choose the right export setting, we need to know what you're wanting the end result to be.

D

defaultq1h1y8ba2l9p

Participant

I'm having the same issue. I'm exporting in a Rec.2100 HLG color space for HDR footage. And the exported file can't be opened in Quicktime. My intended goal for the video is just posting to Instagram. Would love some help here!

Kevin-Monahan

Community Manager

That is worrisome, Horacio. Sorry to hear that! Are you exporting H.264 at HD or 4K? If not, what are your settings looking like? Can you post a screenshot? I have not seen such a problem with my exports, so something has gone awry.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio