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R
Rovingfilmer
Known Participant
July 11, 2013
Question

This file has no audio or video streams

  • July 11, 2013
  • 2 replies
  • 29520 views

Hi,

I have been out filming all day with my Canon XA20 at 28mbps, 50fps and in MP4 mode.

When I try and import my MP4 video files into Premier Pro CS6 (which is fully upto date) I get this error message -

This file has no audio or video streams.

Now this only happens with MP4 file types. I normally record in AVCHD but this camera has a feature that allows you to switch between MP4 and AVCHD, so today I shot in MP4.

I have no idea why this is happening, everything is upto date and the camcorder works just fine. When I try and import any other file type other the MP4 premier pro opens it fine, but with MP4 I always have this problem.

This topic has been closed for replies.

2 replies

E
excited_Genie16B8
Legend
July 12, 2013

This happened to another user recently.  I think the 'solution' arrived at was don't use MP4, stick to AVCHD.

R
RovingfilmerAuthor
Known Participant
July 12, 2013

Indeed this is not a very good solution!

I mean there must be a reason that mp4 chops about like this?

R
RovingfilmerAuthor
Known Participant
July 12, 2013

It playes fine in CS6 and CC...

BTW CS6 has avchd 50p and 60p presets.


Ann - Is that to say you have tried it on cs6 - you're own copy - and it works fine? If yes, what do you think I could be missing? As you can see from the discussion here I have tried a lot to get the file to play smooth.

Jim - I understand, however without you actually loading the file up on cs6 and seeing if it's choppy or not its hard for me to narrow down the solution to my problem. You have been a great help though, if you fancy breaking your quicktime lockdown for me I would be grateful however I do not expect you to at all.

S
SAFEHARBOR11
Participating Frequently
July 11, 2013

Don't use "Import" - copy entire contents of memory card to hard drive, then within Premiere, use MEDIA BROWSER. This will interpret the format better than "Import". Hope this does it for you. Has to do with the metadata and other info contained in the folder structure.

Jeff Pulera

Safe Harbor Computers

R
RovingfilmerAuthor
Known Participant
July 11, 2013

Just tried this with the media browser and it did not work.

I have no idea why it is doing it and cannot find a good solution online!

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