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Winginsue
Winginsue
Inspiring
February 16, 2024
Answered

Timeline tracker doesn't move

  • February 16, 2024
  • 5 replies
  • 2420 views

For some reason in my Premier Pro 2024, the timeline tracker does not move while the video is playing.  The time in the playback window also does not update.  They do not change until I stop the video from playing then the timeline and time both update.   Is there a fix for this?   I am on Windows 10 with current updates.  I've tried to close the program and reopen it.  It doesn't work.  I also tried starting it with Shift and clearing cache etc as recommended on an older version.  No luck. 

 

It is difficult to edit when not knowing where one is on the timeline while playing. 

 

Thank you

Suzette

    Correct answer AndyBear

    I had the same problem.

    Just go to Windows -> Workspaces and select "Reset to Saved Layout"

    Hope the fix works for you too.

    5 replies

    O
    Owen29656737hhwf
    Participant
    March 25, 2025

    Weird! This happened to me too, and AndyBear's solution fixed it. Thank you!

    AndyBear
    AndyBearCorrect answer
    Inspiring
    August 1, 2024

    I had the same problem.

    Just go to Windows -> Workspaces and select "Reset to Saved Layout"

    Hope the fix works for you too.

      B
      Blake35658642vebb
      Participant
      August 6, 2024
      omg you're a lifesaver, thank you so much!
      bolizhevsky
      bolizhevsky
      Participant
      September 30, 2024

      I've noticed that if my current window is Essential Graphics (I mean this particular window is open) - the CTI playhead does not move while the video is live. When I switch to the Lumetri window for instance (or any other except Essential Graphics) - and CTI works again. Try it!  PP version 24.6.1 build 2, WIndows 11

      B
      Blake35658642vebb
      Participant
      July 27, 2024

      Heyo, im also having an issue with this. It didn't used to always do this with me(i originally started using the software in 2022), but ever since i did a fresh install its been happening. Any advice would be great, thanks!

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      July 26, 2024

      Hi @Winginsue,

      Thanks for writing in with your bug report. It's been a while since you filed this, though. Are you still having this issue?

       

      If so, there could be a few different reasons for having such playback problems but we'd need to know more about your system and media. Can you give the team more information? See, How do I write a bug report?

       

      I hope we can help you shortly. Sorry for the hassle.

       

      Cheers,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      J
      joshi388258331agd
      Participant
      July 26, 2024

      im having the same problem have you solve it ?

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      July 26, 2024

      Sorry about that, @joshi388258331agd. Can we have more information about your system and media? How do I write a bug report?

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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